Customer Service Jobs in Pleasant Valley, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative

  • New Windsor, NY (24 miles from Pleasant Valley, NY)
  • 16 hours ago
  • New Windsor, NY (24 miles from Pleasant Valley, NY)
  • 16 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate

  • Stone Ridge, NY (21 miles from Pleasant Valley, NY)
  • 1 day ago
  • Stone Ridge, NY (21 miles from Pleasant Valley, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Poughkeepsie, NY (6 miles from Pleasant Valley, NY)
  • 1 day ago
  • Poughkeepsie, NY (6 miles from Pleasant Valley, NY)
  • 1 day ago

Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....

Customer Care Representative

  • Hopewell Junction, NY (12 miles from Pleasant Valley, NY)
  • 1 day ago
  • Hopewell Junction, NY (12 miles from Pleasant Valley, NY)
  • 1 day ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Pharmacy Customer Service Associate

  • Stone Ridge, NY (21 miles from Pleasant Valley, NY)
  • 5 days ago
  • Stone Ridge, NY (21 miles from Pleasant Valley, NY)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • New Windsor, NY (24 miles from Pleasant Valley, NY)
  • 5 days ago
  • New Windsor, NY (24 miles from Pleasant Valley, NY)
  • 5 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Data Entry/customer Service Representative

  • Hopewell Junction, NY (12 miles from Pleasant Valley, NY)
  • 6 days ago
  • Hopewell Junction, NY (12 miles from Pleasant Valley, NY)
  • 6 days ago

You will handle customer service calls via phone, email, or fax, and answer inquiries such as shipment or billing questions....

Customer Service Representative

  • Poughkeepsie, NY (6 miles from Pleasant Valley, NY)
  • 7 days ago
  • Poughkeepsie, NY (6 miles from Pleasant Valley, NY)
  • 7 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Associate - Temporary

  • Newburgh, NY (18 miles from Pleasant Valley, NY)
  • 7 days ago
  • Newburgh, NY (18 miles from Pleasant Valley, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time

  • Poughkeepsie, NY (6 miles from Pleasant Valley, NY)
  • 7 days ago
  • Poughkeepsie, NY (6 miles from Pleasant Valley, NY)
  • 7 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Patient Customer Service Representative

  • Fishkill, NY (15 miles from Pleasant Valley, NY)
  • 7 days ago
  • Fishkill, NY (15 miles from Pleasant Valley, NY)
  • 7 days ago

*Patient Customer Service Representative / Aide Rehabilitation Services* *Location:* Vassar Brothers Medical Center *Department:* Rehab Services Admin | *Org Unit:* 1892 *Job Type:* Non-Exempt | Hourly...

Retail Customer Service Associate

  • Kingston, NY (19 miles from Pleasant Valley, NY)
  • 8 days ago
  • Kingston, NY (19 miles from Pleasant Valley, NY)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 801 Frank Sottile Blvd, Kingston...

Patient Customer Service Representative/Aide

  • Fishkill, NY (15 miles from Pleasant Valley, NY)
  • 14 days ago
  • Fishkill, NY (15 miles from Pleasant Valley, NY)
  • 14 days ago

Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....

Retail Customer Service Specialist

  • Kingston, NY (19 miles from Pleasant Valley, NY)
  • 18 days ago
  • Kingston, NY (19 miles from Pleasant Valley, NY)
  • 18 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

PT Customer Service Associate

  • Red Hook, NY (19 miles from Pleasant Valley, NY)
  • 20 days ago
  • Red Hook, NY (19 miles from Pleasant Valley, NY)
  • 20 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Demographic Data for Pleasant Valley, NY

Moving to Pleasant Valley, NY? Find some basic demographic data about Pleasant Valley, NY below.


Local
National
10,177
209
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Pleasant Valley, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pleasant Valley, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pleasant Valley, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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