Customer Service Jobs in Pelham, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 205 Jobs

Customer Service Representative II Weill Cornell Medicine

  • New York, NY (14 miles from Pelham, NY)
  • moments ago
  • New York, NY (14 miles from Pelham, NY)
  • moments ago

Customer Service Representative II Title: Customer Service Representative II Location: Upper East Side Org Unit: GI Metabalic Surgery Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary...

Part Time Customer Service Representative $17 hourly

  • Bronx, NY (8 miles from Pelham, NY)
  • 8 hours ago
  • Bronx, NY (8 miles from Pelham, NY)
  • 8 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role...

Customer Service Associate

  • East Orange, NJ (22 miles from Pelham, NY)
  • 9 hours ago
  • East Orange, NJ (22 miles from Pelham, NY)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Middle Village, NY (13 miles from Pelham, NY)
  • 9 hours ago
  • Middle Village, NY (13 miles from Pelham, NY)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lodi, NJ (14 miles from Pelham, NY)
  • 10 hours ago
  • Lodi, NJ (14 miles from Pelham, NY)
  • 10 hours ago

*Resume Required* Must have experience working in customer service!! INTERVIEWS WILL BE TAKEN IN OFFICE. Make sure to leave your email and number to be able to communicate! Thank you!...

Customer Service Representative

  • Port Washington, NY (7 miles from Pelham, NY)
  • 16 hours ago
  • Port Washington, NY (7 miles from Pelham, NY)
  • 16 hours ago

The salary range for the position of Customer Service Representative is $50,000 - $65,000 per year....

Remote Work

Customer Service Representative

  • New York, NY (14 miles from Pelham, NY)
  • 16 hours ago
  • New York, NY (14 miles from Pelham, NY)
  • 16 hours ago

Job Responsibilities: Serve as the first point of contact for customers via phone and email Route inquiries appropriately and ensure prompt responses Follow ISO9001 Customer Service Procedures and Work...

Rental Car Lot Customer Service Representative Full Time

  • White Plains, NY (9 miles from Pelham, NY)
  • 16 hours ago
  • White Plains, NY (9 miles from Pelham, NY)
  • 16 hours ago

service....

Shareholder Meeting Services Client Service Representative

  • New York, NY (14 miles from Pelham, NY)
  • 19 hours ago
  • New York, NY (14 miles from Pelham, NY)
  • 19 hours ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...

Customer Service Representative Moving Experience Required

  • Clifton, NJ (17 miles from Pelham, NY)
  • 1 day ago
  • Clifton, NJ (17 miles from Pelham, NY)
  • 1 day ago

As our company continues to grow, we are looking for a dedicated and experienced Customer Service Representative to join our team....

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

  • Paramus, NJ (14 miles from Pelham, NY)
  • 1 day ago
  • Paramus, NJ (14 miles from Pelham, NY)
  • 1 day ago

We are seeking an enthusiastic Customer Service Representative (CSR) - Key Holder to sell iFLY’s unique indoor skydiving experience!...

Front Desk / Customer Service Representative

  • Yonkers, NY (5 miles from Pelham, NY)
  • 1 day ago
  • Yonkers, NY (5 miles from Pelham, NY)
  • 1 day ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative-CA534906

  • New York, NY (14 miles from Pelham, NY)
  • 1 day ago
  • New York, NY (14 miles from Pelham, NY)
  • 1 day ago

Highly organized and detail-oriented Excellent written and verbal communication skills Excellent customer service skills Knowledge and applied understanding of confidentiality....

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (1 mile from Pelham, NY)
  • 1 day ago
  • New Rochelle, NY (1 mile from Pelham, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Ramp Agent (Customer Service Agent) - LGA

  • New York, NY (14 miles from Pelham, NY)
  • 1 day ago
  • New York, NY (14 miles from Pelham, NY)
  • 1 day ago

. + Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Scheduling is based on operational needs....

Demographic Data for Pelham, NY

Moving to Pelham, NY? Find some basic demographic data about Pelham, NY below.


Local
National
13,255
450
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Pelham, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pelham, NY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pelham, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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