Customer Service Jobs in Pearl River, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 161 Jobs

Customer Service Representative

  • Port Washington, NY (22 miles from Pearl River, NY)
  • 7 days ago
  • Port Washington, NY (22 miles from Pearl River, NY)
  • 7 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Stamford, CT (24 miles from Pearl River, NY)
  • 11 hours ago
  • Stamford, CT (24 miles from Pearl River, NY)
  • 11 hours ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (10 miles from Pearl River, NY)
  • 22 hours ago
  • Yonkers, NY (10 miles from Pearl River, NY)
  • 22 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $18 Hourly

  • White Plains, NY (13 miles from Pearl River, NY)
  • 22 hours ago
  • White Plains, NY (13 miles from Pearl River, NY)
  • 22 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Care Representative I

  • New York, NY (21 miles from Pearl River, NY)
  • 23 hours ago
  • New York, NY (21 miles from Pearl River, NY)
  • 23 hours ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Work From Home

  • East Elmhurst, NY (21 miles from Pearl River, NY)
  • 1 day ago
  • East Elmhurst, NY (21 miles from Pearl River, NY)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: East Elmhurst [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...

Remote Work

Part Time Customer Service Associate

  • White Plains, NY (13 miles from Pearl River, NY)
  • 1 day ago
  • White Plains, NY (13 miles from Pearl River, NY)
  • 1 day ago

Wage: $17.25/hour Qualifications:3 years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Customer Service Representative

  • Monsey, NY (5 miles from Pearl River, NY)
  • 1 day ago
  • Monsey, NY (5 miles from Pearl River, NY)
  • 1 day ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Verizon Customer Service Representative

  • Hoboken, NJ (21 miles from Pearl River, NY)
  • 1 day ago
  • Hoboken, NJ (21 miles from Pearl River, NY)
  • 1 day ago

We believe exceptional customer service is key to maintaining Verizon 's reputation for reliability and innovation....

Part-Time Customer Service Representative - Chelsea

  • New York, NY (21 miles from Pearl River, NY)
  • 1 day ago
  • New York, NY (21 miles from Pearl River, NY)
  • 1 day ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (24 miles from Pearl River, NY)
  • 2 days ago
  • Newark, NJ (24 miles from Pearl River, NY)
  • 2 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Customer Service Representative- Newark Airport

  • Newark, NJ (24 miles from Pearl River, NY)
  • 2 days ago
  • Newark, NJ (24 miles from Pearl River, NY)
  • 2 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Bank/Credit Union Contact Center Customer Service Representative (CCC)

  • New York, NY (21 miles from Pearl River, NY)
  • 2 days ago
  • New York, NY (21 miles from Pearl River, NY)
  • 2 days ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

Internal Sales and Customer Service Representative

  • New York, NY (21 miles from Pearl River, NY)
  • 2 days ago
  • New York, NY (21 miles from Pearl River, NY)
  • 2 days ago

Prepare sales reports, presentations, and customer service metrics for internal use....

Customer Service Associate

  • Paramus, NJ (8 miles from Pearl River, NY)
  • 2 days ago
  • Paramus, NJ (8 miles from Pearl River, NY)
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Demographic Data for Pearl River, NY

Moving to Pearl River, NY? Find some basic demographic data about Pearl River, NY below.

Local
National
15,342
493
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
....................
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Pearl River, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pearl River, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pearl River, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »