Customer Service Jobs in Ozone Park, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 183 Jobs

Customer Service Representative

  • Port Washington, NY (13 miles from Ozone Park, NY)
  • 8 days ago
  • Port Washington, NY (13 miles from Ozone Park, NY)
  • 8 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • Jamaica, NY (2 miles from Ozone Park, NY)
  • moments ago
  • Jamaica, NY (2 miles from Ozone Park, NY)
  • moments ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative I

  • Clifton, NJ (20 miles from Ozone Park, NY)
  • 9 hours ago
  • Clifton, NJ (20 miles from Ozone Park, NY)
  • 9 hours ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Part Time Customer Service Representative $18 Hourly

  • Massapequa, NY (20 miles from Ozone Park, NY)
  • 1 day ago
  • Massapequa, NY (20 miles from Ozone Park, NY)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (18 miles from Ozone Park, NY)
  • 1 day ago
  • Yonkers, NY (18 miles from Ozone Park, NY)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Care Representative I

  • New York, NY (8 miles from Ozone Park, NY)
  • 1 day ago
  • New York, NY (8 miles from Ozone Park, NY)
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Work From Home

  • Rosedale, NY (6 miles from Ozone Park, NY)
  • 1 day ago
  • Rosedale, NY (6 miles from Ozone Park, NY)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: Rosedale [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service Associate

  • Jamaica, NY (2 miles from Ozone Park, NY)
  • 1 day ago
  • Jamaica, NY (2 miles from Ozone Park, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • White Plains, NY (24 miles from Ozone Park, NY)
  • 2 days ago
  • White Plains, NY (24 miles from Ozone Park, NY)
  • 2 days ago

Wage: $17.25/hour Qualifications:3 years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Verizon Customer Service Representative

  • Hoboken, NJ (10 miles from Ozone Park, NY)
  • 2 days ago
  • Hoboken, NJ (10 miles from Ozone Park, NY)
  • 2 days ago

We believe exceptional customer service is key to maintaining Verizon 's reputation for reliability and innovation....

Customer Service Associate Trainee Part Time

  • Hazlet, NJ (24 miles from Ozone Park, NY)
  • 2 days ago
  • Hazlet, NJ (24 miles from Ozone Park, NY)
  • 2 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hazlet Store - Hazlet, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...

Part-Time Customer Service Representative - Chelsea

  • New York, NY (8 miles from Ozone Park, NY)
  • 2 days ago
  • New York, NY (8 miles from Ozone Park, NY)
  • 2 days ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Customer Care Representative I

  • New Hyde Park, NY (9 miles from Ozone Park, NY)
  • 2 days ago
  • New Hyde Park, NY (9 miles from Ozone Park, NY)
  • 2 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Onsite Healthcare Customer Service Representative

  • Melville, NY (24 miles from Ozone Park, NY)
  • 2 days ago
  • Melville, NY (24 miles from Ozone Park, NY)
  • 2 days ago

Onsite Healthcare Customer Service Representative You'll enjoy Standard Hours - Monday-Friday 9:00AM-5:0PM Competitive Pay Opportunity to work for a large healthcare provider in the area A day in the...

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (17 miles from Ozone Park, NY)
  • 3 days ago
  • Newark, NJ (17 miles from Ozone Park, NY)
  • 3 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Demographic Data for Ozone Park, NY

Moving to Ozone Park, NY? Find some basic demographic data about Ozone Park, NY below.


Local
National
59,610
931
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Ozone Park, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ozone Park, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ozone Park, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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