Customer Service Jobs in Orchard Park, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Client Service Representative (Remote, PA)

  • Boston, NY (8 miles from Orchard Park, NY)
  • 10 hours ago
  • Boston, NY (8 miles from Orchard Park, NY)
  • 10 hours ago

Familiarity with customer service ticketing systems like Zendesk or similar tools....

Remote Work

Savers / Value Village Careers - Customer Service Associate

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 1 day ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 1 day ago

Description Job Title: Customer Service Associate Pay range: $15.50 to $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...

Customer Service Associate

  • East Amherst, NY (21 miles from Orchard Park, NY)
  • 1 day ago
  • East Amherst, NY (21 miles from Orchard Park, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Angola, NY (16 miles from Orchard Park, NY)
  • 3 days ago
  • Angola, NY (16 miles from Orchard Park, NY)
  • 3 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Depew, NY (11 miles from Orchard Park, NY)
  • 3 days ago
  • Depew, NY (11 miles from Orchard Park, NY)
  • 3 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative II (Park and Recreation - Non-Civil Service)

  • Marilla, NY (11 miles from Orchard Park, NY)
  • 3 days ago
  • Marilla, NY (11 miles from Orchard Park, NY)
  • 3 days ago

Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...

Customer Service Representative

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 6 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 6 days ago

Job title Customer Service Representative Reports to UB Card Office Manager Department UB Card Office FLSA Status Full-Time Non-Exempt Position Summary Responsible for UB Card customer service, paperwork...

Customer Service Representative - PT

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 10 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 10 days ago

service....

Part Time Customer Service Associate

  • Cheektowaga, NY (10 miles from Orchard Park, NY)
  • 11 days ago
  • Cheektowaga, NY (10 miles from Orchard Park, NY)
  • 11 days ago

customer service....

Customer Service Representative

  • East Aurora, NY (8 miles from Orchard Park, NY)
  • 11 days ago
  • East Aurora, NY (8 miles from Orchard Park, NY)
  • 11 days ago

Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...

Customer Service Representative

  • Cheektowaga, NY (10 miles from Orchard Park, NY)
  • 11 days ago
  • Cheektowaga, NY (10 miles from Orchard Park, NY)
  • 11 days ago

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...

Part Time Customer Service Associate

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 11 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 11 days ago

customer service....

Customer Service Representative

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 12 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 12 days ago

D&W Diesel, Inc. is looking to hire an experience Customer Service/Inside Sales Representative for our Buffalo, NY location....

Customer Service Representative

  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 12 days ago
  • Buffalo, NY (13 miles from Orchard Park, NY)
  • 12 days ago

An ideal candidate would have experience in a professional call center environment and/or other forms of customer service....

Customer Service Representative

  • Lancaster, NY (12 miles from Orchard Park, NY)
  • 13 days ago
  • Lancaster, NY (12 miles from Orchard Park, NY)
  • 13 days ago

We are looking for a customer service representative in the Lancaster, New York area. Must be comfortable with inbound/outbound phone calls, using a computer and working in an office setting....

Demographic Data for Orchard Park, NY

Moving to Orchard Park, NY? Find some basic demographic data about Orchard Park, NY below.


Local
National
30,565
907
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Orchard Park, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Orchard Park, NY offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orchard Park, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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