Customer Service Jobs in Oneonta, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs
Liberty Mutual Insurance

Remote Gold Customer Service Representative Bilingual Spanish English

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...

Remote Work
Liberty Mutual Insurance

Associate Gold Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...

Remote Work

Customer Service Associate - Temporary

  • Oneonta, NY
  • 1 day ago
  • Oneonta, NY
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate Part Time

  • Oneonta, NY
  • 5 days ago
  • Oneonta, NY
  • 5 days ago

service to members....

Customer Relations Specialist

  • Oneonta, NY
  • 18 days ago
  • Oneonta, NY
  • 18 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Sidney, NY (22 miles from Oneonta, NY)
  • 26 days ago
  • Sidney, NY (22 miles from Oneonta, NY)
  • 26 days ago

The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative towork out of its state-of-the-art facility in Sidney, NY....

Pharmacy Customer Service Associate

  • Delhi, NY (13 miles from Oneonta, NY)
  • 30+ days ago
  • Delhi, NY (13 miles from Oneonta, NY)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II (Cooperstown, NY)

  • Cooperstown, NY (16 miles from Oneonta, NY)
  • 90+ days ago
  • Cooperstown, NY (16 miles from Oneonta, NY)
  • 90+ days ago

. - Prior work experience in customer service, data entry and or data processing - Experience working with MS office applications (Excel, PowerPoint & Word) Preferred Requirements - Some college or...

Demographic Data for Oneonta, NY

Moving to Oneonta, NY? Find some basic demographic data about Oneonta, NY below.


Local
National
21,605
624
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oneonta, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oneonta, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oneonta, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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