Customer Service Jobs in Oneida, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- New Hartford, NY (18 miles from Oneida, NY)
- 4 hours ago
- New Hartford, NY (18 miles from Oneida, NY)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Casino Customer Service Representative
- Vernon, NY (6 miles from Oneida, NY)
- 1 day ago
- Vernon, NY (6 miles from Oneida, NY)
- 1 day ago
Casino Customer Service Representative Vernon Downs 4229 Stuhlman Road, Vernon, NY 13476 JOB DESCRIPTION SUMMARY Responsible for providing consistent, courteous service to all Players Club guests, ensuring...
Body Shop Customer Service Representative
- Utica, NY (19 miles from Oneida, NY)
- 5 days ago
- Utica, NY (19 miles from Oneida, NY)
- 5 days ago
Dealership: L0765 Carbone Body Shop Carbone Collision of Utica Hours are Monday-Friday from 8am - 5 pm Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR,...
Lead Customer Service Representative, Full or Part Time
- Manlius, NY (18 miles from Oneida, NY)
- 6 days ago
- Manlius, NY (18 miles from Oneida, NY)
- 6 days ago
Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Body Shop Customer Service Representative
- Utica, NY (23 miles from Oneida, NY)
- 7 days ago
- Utica, NY (23 miles from Oneida, NY)
- 7 days ago
Dealership: L0765 Carbone Body Shop Carbone Collision of Utica Hours are Monday-Friday from 8am - 5 pm Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR,...
- East Syracuse, NY (21 miles from Oneida, NY)
- 9 days ago
- East Syracuse, NY (21 miles from Oneida, NY)
- 9 days ago
Required Qualifications: High School diploma/GED 2+ years Call Center Customer Service experience 1+ year Customer Service chat experience Preferred Qualifications: Working knowledge of call center...
Showroom Customer Service Representative
- East Syracuse, NY (21 miles from Oneida, NY)
- 10 days ago
- East Syracuse, NY (21 miles from Oneida, NY)
- 10 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Pharmacy Customer Service Associate
- Utica, NY (19 miles from Oneida, NY)
- 10 days ago
- Utica, NY (19 miles from Oneida, NY)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Full or Part Time
- Rome, NY (13 miles from Oneida, NY)
- 14 days ago
- Rome, NY (13 miles from Oneida, NY)
- 14 days ago
Store 4707605: 8709 Nys Route 26 Turin Rd, Rome, New York 13440 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Rome, NY (13 miles from Oneida, NY)
- 15 days ago
- Rome, NY (13 miles from Oneida, NY)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Clinton, NY (12 miles from Oneida, NY)
- 17 days ago
- Clinton, NY (12 miles from Oneida, NY)
- 17 days ago
This is a full-time on-site role for a Customer Service Representative at Gem Agency in Clinton, NY....
Customer Service Representative
- East Syracuse, NY (21 miles from Oneida, NY)
- 18 days ago
- East Syracuse, NY (21 miles from Oneida, NY)
- 18 days ago
Must have 3-5 years' relevant Customer Service experience. Previous experience in Traction products and service is a plus....
- Utica, NY (19 miles from Oneida, NY)
- 22 days ago
- Utica, NY (19 miles from Oneida, NY)
- 22 days ago
Trouble shoot with customer over the phone on service call issues Assist Administration Team with side tasks/duties Education and Experience High School Diploma or GED Experience in Customer Service...
Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Syracuse, NY (21 miles from Oneida, NY)
- 25 days ago
- East Syracuse, NY (21 miles from Oneida, NY)
- 25 days ago
You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week....
Demographic Data for Oneida, NY
Moving to Oneida, NY? Find some basic demographic data about Oneida, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oneida, NY
Highest Education Level
Customer Services in Oneida, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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