Customer Service Jobs in North Tonawanda, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Getzville, NY (3 miles from North Tonawanda, NY)
- 18 hours ago
- Getzville, NY (3 miles from North Tonawanda, NY)
- 18 hours ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative - FT
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 29 days ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 29 days ago
service....
Full-Time Customer Service Agent
- Cheektowaga, NY (13 miles from North Tonawanda, NY)
- 10 hours ago
- Cheektowaga, NY (13 miles from North Tonawanda, NY)
- 10 hours ago
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 14 hours ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Spectrum Mobile
- Amherst, NY (7 miles from North Tonawanda, NY)
- 2 days ago
- Amherst, NY (7 miles from North Tonawanda, NY)
- 2 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Customer Service Representative
- Blasdell, NY (19 miles from North Tonawanda, NY)
- 2 days ago
- Blasdell, NY (19 miles from North Tonawanda, NY)
- 2 days ago
JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....
- Lockport, NY (9 miles from North Tonawanda, NY)
- 2 days ago
- Lockport, NY (9 miles from North Tonawanda, NY)
- 2 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
- Clarence, NY (11 miles from North Tonawanda, NY)
- 3 days ago
- Clarence, NY (11 miles from North Tonawanda, NY)
- 3 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
Customer Service Representative
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 3 days ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 3 days ago
We are hiring full-time customer service representatives to start on July 28, 2025....
Customer Service Agent - Buffalo Niagara International Airport (BUF)
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 3 days ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 3 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Pharmacy Customer Service Associate
- Grand Island, NY (7 miles from North Tonawanda, NY)
- 5 days ago
- Grand Island, NY (7 miles from North Tonawanda, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 5 days ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Attendant / Customer Service Representative
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 7 days ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 7 days ago
Buffalo Civic Auto Ramps is looking to fill full time and part time attendant / customer service positions....
Customer Service Representative
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 9 days ago
- Buffalo, NY (12 miles from North Tonawanda, NY)
- 9 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Amherst, NY (7 miles from North Tonawanda, NY)
- 10 days ago
- Amherst, NY (7 miles from North Tonawanda, NY)
- 10 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Demographic Data for North Tonawanda, NY
Moving to North Tonawanda, NY? Find some basic demographic data about North Tonawanda, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in North Tonawanda, NY
Highest Education Level
Customer Services in North Tonawanda, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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