Customer Service Jobs in Niagara Falls, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Savers / Value Village Careers - Customer Service Associate
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 3 hours ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 3 hours ago
Description Job Title: Customer Service Associate Pay range: $15.50 to $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...
- East Amherst, NY (17 miles from Niagara Falls, NY)
- 12 hours ago
- East Amherst, NY (17 miles from Niagara Falls, NY)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Depew, NY (21 miles from Niagara Falls, NY)
- 1 day ago
- Depew, NY (21 miles from Niagara Falls, NY)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Depew, NY (21 miles from Niagara Falls, NY)
- 2 days ago
- Depew, NY (21 miles from Niagara Falls, NY)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 2 days ago
- Tonawanda, NY (10 miles from Niagara Falls, NY)
- 2 days ago
Provide outstanding customer service....
Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 5 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 5 days ago
Job title Customer Service Representative Reports to UB Card Office Manager Department UB Card Office FLSA Status Full-Time Non-Exempt Position Summary Responsible for UB Card customer service, paperwork...
Customer Service Representative - PT
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 9 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 9 days ago
service....
Part Time Customer Service Associate
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 9 days ago
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 9 days ago
customer service....
Customer Service Representative
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 10 days ago
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 10 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Part Time Customer Service Associate
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 10 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 10 days ago
customer service....
Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 11 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 11 days ago
D&W Diesel, Inc. is looking to hire an experience Customer Service/Inside Sales Representative for our Buffalo, NY location....
Customer Service Representative
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 11 days ago
- Buffalo, NY (15 miles from Niagara Falls, NY)
- 11 days ago
An ideal candidate would have experience in a professional call center environment and/or other forms of customer service....
Customer Service Representative
- Lancaster, NY (24 miles from Niagara Falls, NY)
- 12 days ago
- Lancaster, NY (24 miles from Niagara Falls, NY)
- 12 days ago
We are looking for a customer service representative in the Lancaster, New York area. Must be comfortable with inbound/outbound phone calls, using a computer and working in an office setting....
Full-Time Customer Service Agent
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 14 days ago
- Cheektowaga, NY (18 miles from Niagara Falls, NY)
- 14 days ago
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....
Customer Service Representative, Spectrum Mobile
- Amherst, NY (17 miles from Niagara Falls, NY)
- 16 days ago
- Amherst, NY (17 miles from Niagara Falls, NY)
- 16 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Demographic Data for Niagara Falls, NY
Moving to Niagara Falls, NY? Find some basic demographic data about Niagara Falls, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Niagara Falls, NY
Highest Education Level
Customer Services in Niagara Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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