Customer Service Jobs in Newark, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fairport, NY (16 miles from Newark, NY)
- 2 days ago
- Fairport, NY (16 miles from Newark, NY)
- 2 days ago
Position Summary : Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account....
Remote WorkAssociate Customer Care Representative / Flex
- Fairport, NY (16 miles from Newark, NY)
- 6 days ago
- Fairport, NY (16 miles from Newark, NY)
- 6 days ago
Description Associate Customer Service Representative Rochester Regional Office 370 Woodcliff Dr....
Remote WorkRetail Customer Service Supervisor
- Webster, NY (20 miles from Newark, NY)
- 7 days ago
- Webster, NY (20 miles from Newark, NY)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative- Account Specialist
- Palmyra, NY (6 miles from Newark, NY)
- 7 days ago
- Palmyra, NY (6 miles from Newark, NY)
- 7 days ago
JOB SUMMARY: This position is accountable for providing quality service by handling inbound orders in a customer contact center. Performs duties that require knowledge of company policies and...
Retail Customer Service Associate Part Time
- Victor, NY (18 miles from Newark, NY)
- 7 days ago
- Victor, NY (18 miles from Newark, NY)
- 7 days ago
service to members....
Customer Service Associate - Temporary
- Waterloo, NY (15 miles from Newark, NY)
- 8 days ago
- Waterloo, NY (15 miles from Newark, NY)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Waterloo, NY (15 miles from Newark, NY)
- 12 days ago
- Waterloo, NY (15 miles from Newark, NY)
- 12 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Phelps, NY (8 miles from Newark, NY)
- 17 days ago
- Phelps, NY (8 miles from Newark, NY)
- 17 days ago
Customer Service at OTTC/GNS is closely aligned with sales and operations....
Customer Service Representative
- Webster, NY (20 miles from Newark, NY)
- 22 days ago
- Webster, NY (20 miles from Newark, NY)
- 22 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Pittsford, NY (21 miles from Newark, NY)
- 25 days ago
- Pittsford, NY (21 miles from Newark, NY)
- 25 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manchester, NY (10 miles from Newark, NY)
- 29 days ago
- Manchester, NY (10 miles from Newark, NY)
- 29 days ago
service or inside sales experience Office experience required Strong customer service skills with the ability to work well in a team environment Effective written and verbal communication skills Ability...
Customer Service Representative
- Seneca Falls, NY (19 miles from Newark, NY)
- 30+ days ago
- Seneca Falls, NY (19 miles from Newark, NY)
- 30+ days ago
Store 4707622: 1347 State Route 414, Seneca Falls, New York 13148 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales & Customer Service Associate
- Webster, NY (20 miles from Newark, NY)
- 45+ days ago
- Webster, NY (20 miles from Newark, NY)
- 45+ days ago
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
- Canandaigua, NY (20 miles from Newark, NY)
- 60+ days ago
- Canandaigua, NY (20 miles from Newark, NY)
- 60+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Phelps, NY (8 miles from Newark, NY)
- 90+ days ago
- Phelps, NY (8 miles from Newark, NY)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Newark, NY
Moving to Newark, NY? Find some basic demographic data about Newark, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newark, NY
Highest Education Level
Customer Services in Newark, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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