Customer Service Jobs in Nassau, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Niskayuna, NY (22 miles from Nassau, NY)
- 1 day ago
- Niskayuna, NY (22 miles from Nassau, NY)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Pharmacy Customer Service Associate
- Troy, NY (15 miles from Nassau, NY)
- 2 days ago
- Troy, NY (15 miles from Nassau, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Albany, NY (18 miles from Nassau, NY)
- 2 days ago
- Albany, NY (18 miles from Nassau, NY)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Care Representative I
- Latham, NY (18 miles from Nassau, NY)
- 2 days ago
- Latham, NY (18 miles from Nassau, NY)
- 2 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- New Lebanon, NY (10 miles from Nassau, NY)
- 2 days ago
- New Lebanon, NY (10 miles from Nassau, NY)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Williamstown, MA (19 miles from Nassau, NY)
- 4 days ago
- Williamstown, MA (19 miles from Nassau, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Colonie Center - Full Time
- Albany, NY (18 miles from Nassau, NY)
- 7 days ago
- Albany, NY (18 miles from Nassau, NY)
- 7 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Pittsfield, MA (16 miles from Nassau, NY)
- 9 days ago
- Pittsfield, MA (16 miles from Nassau, NY)
- 9 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Pittsfield, Massachusetts, United States Of America Views:2 Our Customer Service Representatives ensure that customers...
Loss Prevention Customer Service Associate (Tactical)
- Albany, NY (18 miles from Nassau, NY)
- 10 days ago
- Albany, NY (18 miles from Nassau, NY)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Albany, NY (18 miles from Nassau, NY)
- 11 days ago
- Albany, NY (18 miles from Nassau, NY)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Customer Service Representative
- Pittsfield, MA (16 miles from Nassau, NY)
- 13 days ago
- Pittsfield, MA (16 miles from Nassau, NY)
- 13 days ago
Home Comfort Customer Service Representative Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $18 - $22 ESSENTIAL FUNCTIONS ' include and are not limited to: + Consistently...
Part Time Flexible Customer Service Associate
- Latham, NY (18 miles from Nassau, NY)
- 13 days ago
- Latham, NY (18 miles from Nassau, NY)
- 13 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Part Time Flexible Customer Service Associate
- Albany, NY (18 miles from Nassau, NY)
- 14 days ago
- Albany, NY (18 miles from Nassau, NY)
- 14 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Senior Customer Service Representative
- Albany, NY (18 miles from Nassau, NY)
- 16 days ago
- Albany, NY (18 miles from Nassau, NY)
- 16 days ago
Position Summary This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Customer Service Associate - Temporary
- Pittsfield, MA (16 miles from Nassau, NY)
- 18 days ago
- Pittsfield, MA (16 miles from Nassau, NY)
- 18 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Demographic Data for Nassau, NY
Moving to Nassau, NY? Find some basic demographic data about Nassau, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Nassau, NY
Highest Education Level
Customer Services in Nassau, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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