Customer Service Jobs in N Tonawanda, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Pharmacy Customer Service Associate

Amherst, NY (7 miles from N Tonawanda, NY)
moments ago

Amherst, NY (7 miles from N Tonawanda, NY)
moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual

Buffalo, NY (12 miles from N Tonawanda, NY)
7 hours ago

Buffalo, NY (12 miles from N Tonawanda, NY)
7 hours ago

Alerts Customer Service Management Team of any unique issues in regard to Account Managers, patients, products, etc....

Customer Service Associate - Temporary

Lockport, NY (9 miles from N Tonawanda, NY)
15 hours ago

Lockport, NY (9 miles from N Tonawanda, NY)
15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

West Seneca, NY (13 miles from N Tonawanda, NY)
15 hours ago

West Seneca, NY (13 miles from N Tonawanda, NY)
15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

Tonawanda, NY (6 miles from N Tonawanda, NY)
17 hours ago

Tonawanda, NY (6 miles from N Tonawanda, NY)
17 hours ago

Training to help you grow and refine your sales and customer service skills....

Customer Service Associate

Grand Island, NY (7 miles from N Tonawanda, NY)
1 day ago

Grand Island, NY (7 miles from N Tonawanda, NY)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Buffalo, NY (12 miles from N Tonawanda, NY)
1 day ago

Buffalo, NY (12 miles from N Tonawanda, NY)
1 day ago

MINIMUM QUALIFICATIONS Qualifications & Experience • Required customer service or sales experience • Manufacturing customer service experience preferred Education • High School Diploma or General Education...

Customer Service Representative (Entry level - Remote)

Buffalo, NY (12 miles from N Tonawanda, NY)
2 days ago

Buffalo, NY (12 miles from N Tonawanda, NY)
2 days ago

Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....

Remote Work

Customer Service Representative

S Cheek, NY (13 miles from N Tonawanda, NY)
2 days ago

S Cheek, NY (13 miles from N Tonawanda, NY)
2 days ago

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...

Customer Service Representative - Join Fast

Buffalo, NY (12 miles from N Tonawanda, NY)
2 days ago

Buffalo, NY (12 miles from N Tonawanda, NY)
2 days ago

un Customer Service Representative - Join Fast compensation: Earn between $580 and $1,718 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...

Customer Service Representative - FT

Buffalo, NY (12 miles from N Tonawanda, NY)
3 days ago

Buffalo, NY (12 miles from N Tonawanda, NY)
3 days ago

service....

Print Estimator and Customer Service Representative in Buffalo,NY,US

Buffalo, NY (12 miles from N Tonawanda, NY)
3 days ago

Buffalo, NY (12 miles from N Tonawanda, NY)
3 days ago

Role Description This is a full-time role for a Print Estimator and Customer Service Representative, located on-site in Buffalo, NY....

Customer Service Associate

Buffalo, NY (12 miles from N Tonawanda, NY)
3 days ago

Buffalo, NY (12 miles from N Tonawanda, NY)
3 days ago

Customer Service Associate** **Pay range:** **$15.50 to $16.34** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned...

Customer Service Representative

Cheektowaga, NY (13 miles from N Tonawanda, NY)
4 days ago

Cheektowaga, NY (13 miles from N Tonawanda, NY)
4 days ago

Customer Service Representative

East Aurora, NY (24 miles from N Tonawanda, NY)
6 days ago

East Aurora, NY (24 miles from N Tonawanda, NY)
6 days ago

MATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...

View all 44 jobs

Demographic Data for N Tonawanda, NY

Moving to N Tonawanda, NY? Find some basic demographic data about N Tonawanda, NY below.

Median Age

Average Household Income

Home Value vs Household Income in N Tonawanda, NY

Local

National

Total Population

20,201,017

Number of Businesses

534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Service & Support For Customer Service Executives

Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in N Tonawanda, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in N Tonawanda, NY offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.7%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in N Tonawanda, NY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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