Customer Service Jobs in Mount Vernon, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newark, NJ (21 miles from Mount Vernon, NY)
- 14 days ago
- Newark, NJ (21 miles from Mount Vernon, NY)
- 14 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Retail Customer Experience Associate, Town East - Full Time
- New York, NY (13 miles from Mount Vernon, NY)
- 3 hours ago
- New York, NY (13 miles from Mount Vernon, NY)
- 3 hours ago
Id : REQ_570119, Title : Retail Customer Experience Associate, Town East - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...605, ExternalPostedStartDate...
- New York, NY (13 miles from Mount Vernon, NY)
- 3 hours ago
- New York, NY (13 miles from Mount Vernon, NY)
- 3 hours ago
The Role The Shop Sales Agent assists in various functions throughout the shop (aka terminal); including customer service, cash management, baggage duties, presentation and cleanliness of the terminal...
Customer Service Representative
- New York, NY (13 miles from Mount Vernon, NY)
- 3 hours ago
- New York, NY (13 miles from Mount Vernon, NY)
- 3 hours ago
CUSTOMER SERVICE REPRESENTATIVE IN NEW YORK, NY, USA!...
Pharmacy Customer Service Associate
- Floral Park, NY (14 miles from Mount Vernon, NY)
- 3 hours ago
- Floral Park, NY (14 miles from Mount Vernon, NY)
- 3 hours ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Retail Customer Experience Associate, Pentagon City - Full Time
- New York, NY (13 miles from Mount Vernon, NY)
- 4 hours ago
- New York, NY (13 miles from Mount Vernon, NY)
- 4 hours ago
Id : REQ_569616, Title : Retail Customer Experience Associate, Pentagon City - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...619,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- East Rutherford, NJ (14 miles from Mount Vernon, NY)
- 4 hours ago
- East Rutherford, NJ (14 miles from Mount Vernon, NY)
- 4 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service/Retail Associate
- New York, NY (13 miles from Mount Vernon, NY)
- 4 hours ago
- New York, NY (13 miles from Mount Vernon, NY)
- 4 hours ago
service, gaming, client services, guest services, electronics Top Skills Details customer service, gaming, client services, guest services, electronics Additional Skills & Qualifications At least one...
Customer Service Associate - Temporary
- Elizabeth, NJ (24 miles from Mount Vernon, NY)
- 5 hours ago
- Elizabeth, NJ (24 miles from Mount Vernon, NY)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bloomfield, NJ (19 miles from Mount Vernon, NY)
- 5 hours ago
- Bloomfield, NJ (19 miles from Mount Vernon, NY)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative -New Rochelle, NY
- New Rochelle, NY (2 miles from Mount Vernon, NY)
- 7 hours ago
- New Rochelle, NY (2 miles from Mount Vernon, NY)
- 7 hours ago
Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....
Seasonal Customer Service Agent
- Jersey City, NJ (17 miles from Mount Vernon, NY)
- 7 hours ago
- Jersey City, NJ (17 miles from Mount Vernon, NY)
- 7 hours ago
As a Seasonal Customer Service Agent, you will be responsible for interacting with customers to provide information, resolve questions & complaints, and ensure complete customer satisfaction....
Customer Service Representative - Hoboken Vets Animal Clinic
- Hoboken, NJ (15 miles from Mount Vernon, NY)
- 8 hours ago
- Hoboken, NJ (15 miles from Mount Vernon, NY)
- 8 hours ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our team, and would love for you to join us today!...
Customer Service Representative
- Lyndhurst, NJ (16 miles from Mount Vernon, NY)
- 13 hours ago
- Lyndhurst, NJ (16 miles from Mount Vernon, NY)
- 13 hours ago
Join our dynamic team as a Customer Service Representative in our vibrant office....
Part Time Customer Care Representative $17 hourly
- Jersey City, NJ (17 miles from Mount Vernon, NY)
- 18 hours ago
- Jersey City, NJ (17 miles from Mount Vernon, NY)
- 18 hours ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends....
Demographic Data for Mount Vernon, NY
Moving to Mount Vernon, NY? Find some basic demographic data about Mount Vernon, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mount Vernon, NY
Highest Education Level
Customer Services in Mount Vernon, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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