Customer Service Jobs in Mount Morris, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Honeoye Falls, NY (23 miles from Mount Morris, NY)
- 12 days ago
- Honeoye Falls, NY (23 miles from Mount Morris, NY)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Perry, NY (7 miles from Mount Morris, NY)
- 18 days ago
- Perry, NY (7 miles from Mount Morris, NY)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York, NY (12 miles from Mount Morris, NY)
- 29 days ago
- York, NY (12 miles from Mount Morris, NY)
- 29 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL)
- York, NY (12 miles from Mount Morris, NY)
- 45+ days ago
- York, NY (12 miles from Mount Morris, NY)
- 45+ days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Demographic Data for Mount Morris, NY
Moving to Mount Morris, NY? Find some basic demographic data about Mount Morris, NY below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Mount Morris, NY
Highest Education Level
Customer Services in Mount Morris, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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