Customer Service Jobs in Monroe, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Vails Gate, NY (12 miles from Monroe, NY)
- 4 hours ago
- Vails Gate, NY (12 miles from Monroe, NY)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Middletown, NY (17 miles from Monroe, NY)
- 5 days ago
- Middletown, NY (17 miles from Monroe, NY)
- 5 days ago
Poly Craft Industries Corp. is seeking Customer Service Representative positions in Middletown, NY (Orange County).The Customer Service Representative positions are responsible to be proactive, detailed...
Retail Customer Service Associate Part Time
- Newburgh, NY (17 miles from Monroe, NY)
- 6 days ago
- Newburgh, NY (17 miles from Monroe, NY)
- 6 days ago
service to members....
Pharmacy Customer Service Associate
- Ossining, NY (21 miles from Monroe, NY)
- 6 days ago
- Ossining, NY (21 miles from Monroe, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate (Part Time, Flexible Schedule)
- Wallkill, NY (21 miles from Monroe, NY)
- 7 days ago
- Wallkill, NY (21 miles from Monroe, NY)
- 7 days ago
General Purpose The Office Customer Service Associate provides customer-friendly service to our valuable customers by delivering excellent, prompt, professional service to Adams’ customers, managers...
- Chester, NY (3 miles from Monroe, NY)
- 7 days ago
- Chester, NY (3 miles from Monroe, NY)
- 7 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
LP Customer Service Associate II
- Nanuet, NY (18 miles from Monroe, NY)
- 7 days ago
- Nanuet, NY (18 miles from Monroe, NY)
- 7 days ago
Address: 205 East Route 59 Location: USA HomeGoods Store 0465 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....
- Chelsea, NY (20 miles from Monroe, NY)
- 12 days ago
- Chelsea, NY (20 miles from Monroe, NY)
- 12 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- West Nyack, NY (19 miles from Monroe, NY)
- 14 days ago
- West Nyack, NY (19 miles from Monroe, NY)
- 14 days ago
Operates usual office machines and related customer service software/programs etc....
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (21 miles from Monroe, NY)
- 15 days ago
- Woodcliff Lake, NJ (21 miles from Monroe, NY)
- 15 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Senior Customer Service Associate, Interstate - Full Time
- Ramsey, NJ (18 miles from Monroe, NY)
- 15 days ago
- Ramsey, NJ (18 miles from Monroe, NY)
- 15 days ago
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...
- Butler, NJ (24 miles from Monroe, NY)
- 16 days ago
- Butler, NJ (24 miles from Monroe, NY)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Wappingers Falls, NY (24 miles from Monroe, NY)
- 24 days ago
- Wappingers Falls, NY (24 miles from Monroe, NY)
- 24 days ago
Join a leading medical device company as a Customer Support Specialist, where you'll play a crucial role in delivering top-tier customer service....
Loss Prevention Customer Service Associate II-1
- Nanuet, NY (18 miles from Monroe, NY)
- 27 days ago
- Nanuet, NY (18 miles from Monroe, NY)
- 27 days ago
Address: 205 East Route 59 Location: USA TJ Maxx Store 0396 Nanuet NYThis position has a starting pay range of $15.50 to $18.60 per hour....
Retail Customer Service Associate
- Middletown, NY (17 miles from Monroe, NY)
- 27 days ago
- Middletown, NY (17 miles from Monroe, NY)
- 27 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
Demographic Data for Monroe, NY
Moving to Monroe, NY? Find some basic demographic data about Monroe, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, NY
Highest Education Level
Customer Services in Monroe, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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