Customer Service Jobs in Monroe, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- New Windsor, NY (11 miles from Monroe, NY)
- 16 hours ago
- New Windsor, NY (11 miles from Monroe, NY)
- 16 hours ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
- Ramsey, NJ (18 miles from Monroe, NY)
- 16 hours ago
- Ramsey, NJ (18 miles from Monroe, NY)
- 16 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Amazon Locker+ Customer Service Associate
- Ridgewood, NJ (23 miles from Monroe, NY)
- 1 day ago
- Ridgewood, NJ (23 miles from Monroe, NY)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Chester, NY (3 miles from Monroe, NY)
- 1 day ago
- Chester, NY (3 miles from Monroe, NY)
- 1 day ago
Essential Skills + Proficient in customer service and data entry. + Experience with Microsoft Office applications. + Capability to handle inbound calls effectively....
Customer Service Associate - Temporary
- Newburgh, NY (17 miles from Monroe, NY)
- 2 days ago
- Newburgh, NY (17 miles from Monroe, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Franklin, NJ (24 miles from Monroe, NY)
- 2 days ago
- Franklin, NJ (24 miles from Monroe, NY)
- 2 days ago
Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...
- Montgomery, NY (14 miles from Monroe, NY)
- 2 days ago
- Montgomery, NY (14 miles from Monroe, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Patient Customer Service Representative
- Fishkill, NY (21 miles from Monroe, NY)
- 2 days ago
- Fishkill, NY (21 miles from Monroe, NY)
- 2 days ago
*Patient Customer Service Representative / Aide Rehabilitation Services* *Location:* Vassar Brothers Medical Center *Department:* Rehab Services Admin | *Org Unit:* 1892 *Job Type:* Non-Exempt | Hourly...
Retail Customer Service Associate
- Fishkill, NY (21 miles from Monroe, NY)
- 3 days ago
- Fishkill, NY (21 miles from Monroe, NY)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Customer Service Representative - Work From Home
- New City, NY (15 miles from Monroe, NY)
- 5 days ago
- New City, NY (15 miles from Monroe, NY)
- 5 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Monsey, NY (15 miles from Monroe, NY)
- 6 days ago
- Monsey, NY (15 miles from Monroe, NY)
- 6 days ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Customer Care Representative I
- Middletown, NY (17 miles from Monroe, NY)
- 6 days ago
- Middletown, NY (17 miles from Monroe, NY)
- 6 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Peekskill, NY (14 miles from Monroe, NY)
- 7 days ago
- Peekskill, NY (14 miles from Monroe, NY)
- 7 days ago
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....
- Middletown, NY (17 miles from Monroe, NY)
- 7 days ago
- Middletown, NY (17 miles from Monroe, NY)
- 7 days ago
Minimum Requirements for Customer Care Representative II: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any...
Customer Service Representative
- Monsey, NY (15 miles from Monroe, NY)
- 9 days ago
- Monsey, NY (15 miles from Monroe, NY)
- 9 days ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Demographic Data for Monroe, NY
Moving to Monroe, NY? Find some basic demographic data about Monroe, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, NY
Highest Education Level
Customer Services in Monroe, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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