Customer Service Jobs in Medford, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Service Representative

  • Bay Shore, NY (15 miles from Medford, NY)
  • 2 days ago
  • Bay Shore, NY (15 miles from Medford, NY)
  • 2 days ago

Were looking for Customer Service Professionals for our Melville, New York office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Associate

  • Deer Park, NY (18 miles from Medford, NY)
  • 12 hours ago
  • Deer Park, NY (18 miles from Medford, NY)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Yaphank, NY (3 miles from Medford, NY)
  • 13 hours ago
  • Yaphank, NY (3 miles from Medford, NY)
  • 13 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Ronkonkoma, NY (10 miles from Medford, NY)
  • 2 days ago
  • Ronkonkoma, NY (10 miles from Medford, NY)
  • 2 days ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

Retail Customer Experience Associate, Southshore - Full Time

  • Bay Shore, NY (15 miles from Medford, NY)
  • 3 days ago
  • Bay Shore, NY (15 miles from Medford, NY)
  • 3 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, Smith Haven - Full Time

  • Lake Grove, NY (7 miles from Medford, NY)
  • 3 days ago
  • Lake Grove, NY (7 miles from Medford, NY)
  • 3 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Westhampton Beach, NY (19 miles from Medford, NY)
  • 4 days ago
  • Westhampton Beach, NY (19 miles from Medford, NY)
  • 4 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Customer Service Representative, Front Office

  • Farmingdale, NY (24 miles from Medford, NY)
  • 4 days ago
  • Farmingdale, NY (24 miles from Medford, NY)
  • 4 days ago

We are seeking a Customer Service Representative with a strong sense of efficiency and self-management skills....

Customer Service Representative

  • West Babylon, NY (21 miles from Medford, NY)
  • 4 days ago
  • West Babylon, NY (21 miles from Medford, NY)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Huntington, NY (22 miles from Medford, NY)
  • 4 days ago
  • Huntington, NY (22 miles from Medford, NY)
  • 4 days ago

Establishes clear expectations for balancing in-store customer service and completing online orders....

Customer Service Representative

  • Stony Brook, NY (9 miles from Medford, NY)
  • 4 days ago
  • Stony Brook, NY (9 miles from Medford, NY)
  • 4 days ago

and Saturday, 7:30 AM 4:30 PM One fixed day off during the week We are seeking a highly motivated Customer Service Representative to join our dynamic team....

Pharmacy Customer Service Associate

  • Patchogue, NY (7 miles from Medford, NY)
  • 7 days ago
  • Patchogue, NY (7 miles from Medford, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Farmingdale, NY (24 miles from Medford, NY)
  • 13 days ago
  • Farmingdale, NY (24 miles from Medford, NY)
  • 13 days ago

Requisition ID: 890845 Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture, and...

Retail-Customer Service/Balloons

  • Stony Brook, NY (9 miles from Medford, NY)
  • 13 days ago
  • Stony Brook, NY (9 miles from Medford, NY)
  • 13 days ago

Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Riverhead, NY (18 miles from Medford, NY)
  • 14 days ago
  • Riverhead, NY (18 miles from Medford, NY)
  • 14 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Demographic Data for Medford, NY

Moving to Medford, NY? Find some basic demographic data about Medford, NY below.


Local
National
29,055
764
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Medford, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Medford, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Medford, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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