Customer Service Jobs in Massapequa Park, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Customer Service Associate

  • Freeport, NY (7 miles from Massapequa Park, NY)
  • 23 days ago
  • Freeport, NY (7 miles from Massapequa Park, NY)
  • 23 days ago

Our client is seeking a customer service associate who is accustomed to working in a fast paced environment....

Customer Service Representative

  • Valley Stream, NY (13 miles from Massapequa Park, NY)
  • 21 days ago
  • Valley Stream, NY (13 miles from Massapequa Park, NY)
  • 21 days ago

We are working with a client who is looking for a customer service representative that also has some dispatch experience....

Pharmacy Customer Service Associate

  • Port Washington, NY (16 miles from Massapequa Park, NY)
  • 2 hours ago
  • Port Washington, NY (16 miles from Massapequa Park, NY)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Part Time

  • Jamaica, NY (18 miles from Massapequa Park, NY)
  • 4 hours ago
  • Jamaica, NY (18 miles from Massapequa Park, NY)
  • 4 hours ago

Position: Customer Service Representative Schedule: Monday-Friday 3pm-9pm Compensation: $19.75 per hour Job Description: The Customer Service Representative fields external customer questions, complaints...

Customer Service Representative (Bilingual $20/hr)

  • Jamaica, NY (18 miles from Massapequa Park, NY)
  • 16 hours ago
  • Jamaica, NY (18 miles from Massapequa Park, NY)
  • 16 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Bethpage, NY (4 miles from Massapequa Park, NY)
  • 16 hours ago
  • Bethpage, NY (4 miles from Massapequa Park, NY)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Melville, NY (7 miles from Massapequa Park, NY)
  • 18 hours ago
  • Melville, NY (7 miles from Massapequa Park, NY)
  • 18 hours ago

Randstad's Client in Melville, NY is looking for a dedicated and organized Customer Service Representative to join our team....

Customer Service Associate - Temporary

  • Middle Village, NY (22 miles from Massapequa Park, NY)
  • 1 day ago
  • Middle Village, NY (22 miles from Massapequa Park, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (23 miles from Massapequa Park, NY)
  • 2 days ago
  • New Rochelle, NY (23 miles from Massapequa Park, NY)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Patient Accounts

  • East Setauket, NY (24 miles from Massapequa Park, NY)
  • 2 days ago
  • East Setauket, NY (24 miles from Massapequa Park, NY)
  • 2 days ago

Qualifications Required Education & Qualifications: High School Diploma/GED Three (3) years of customer service/call center experience....

Customer Service Agent

  • Jamaica, NY (18 miles from Massapequa Park, NY)
  • 2 days ago
  • Jamaica, NY (18 miles from Massapequa Park, NY)
  • 2 days ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative - Roosevelt Field

  • Garden City, NY (10 miles from Massapequa Park, NY)
  • 3 days ago
  • Garden City, NY (10 miles from Massapequa Park, NY)
  • 3 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative ($21/hr)

  • Hempstead, NY (8 miles from Massapequa Park, NY)
  • 3 days ago
  • Hempstead, NY (8 miles from Massapequa Park, NY)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Loss Prevention Customer Service Associate

  • Stony Brook, NY (23 miles from Massapequa Park, NY)
  • 4 days ago
  • Stony Brook, NY (23 miles from Massapequa Park, NY)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative, Part Time

  • Freeport, NY (7 miles from Massapequa Park, NY)
  • 5 days ago
  • Freeport, NY (7 miles from Massapequa Park, NY)
  • 5 days ago

Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...

Demographic Data for Massapequa Park, NY

Moving to Massapequa Park, NY? Find some basic demographic data about Massapequa Park, NY below.


Local
National
22,439
451
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Massapequa Park, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Massapequa Park, NY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Massapequa Park, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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