Customer Service Jobs in Massapequa, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Queens Village, NY (15 miles from Massapequa, NY)
- 3 hours ago
- Queens Village, NY (15 miles from Massapequa, NY)
- 3 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Queens, New York, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- Flushing, NY (20 miles from Massapequa, NY)
- 1 day ago
- Flushing, NY (20 miles from Massapequa, NY)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Franklin Square, NY (11 miles from Massapequa, NY)
- 1 day ago
- Franklin Square, NY (11 miles from Massapequa, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
# Retail Customer Experience Associate, Green Acres - Full Time
- Valley Stream, NY (13 miles from Massapequa, NY)
- 1 day ago
- Valley Stream, NY (13 miles from Massapequa, NY)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Care Representative I
- New Hyde Park, NY (12 miles from Massapequa, NY)
- 2 days ago
- New Hyde Park, NY (12 miles from Massapequa, NY)
- 2 days ago
. + Researches and analyzes data to address operational challenges and customer service issues....
Customer Service Representative
- Farmingdale, NY (3 miles from Massapequa, NY)
- 2 days ago
- Farmingdale, NY (3 miles from Massapequa, NY)
- 2 days ago
Requisition ID: 890845 Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture, and...
Retail-Customer Service/Balloons
- Stony Brook, NY (23 miles from Massapequa, NY)
- 3 days ago
- Stony Brook, NY (23 miles from Massapequa, NY)
- 3 days ago
Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Loss Prevention Customer Service Associate II
- Oceanside, NY (10 miles from Massapequa, NY)
- 3 days ago
- Oceanside, NY (10 miles from Massapequa, NY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Wholesale
- Port Washington, NY (16 miles from Massapequa, NY)
- 3 days ago
- Port Washington, NY (16 miles from Massapequa, NY)
- 3 days ago
Were hiring Customer Service Reps for a remote role with future onsite work. This is a temporary job with a chance to go permanent after 612 months....
Customer Service Representative
- Flushing, NY (20 miles from Massapequa, NY)
- 5 days ago
- Flushing, NY (20 miles from Massapequa, NY)
- 5 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Retail Customer Service Specialist
- Bay Shore, NY (13 miles from Massapequa, NY)
- 5 days ago
- Bay Shore, NY (13 miles from Massapequa, NY)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Temporary
- Corona, NY (21 miles from Massapequa, NY)
- 6 days ago
- Corona, NY (21 miles from Massapequa, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Wholesale
- Port Washington, NY (16 miles from Massapequa, NY)
- 6 days ago
- Port Washington, NY (16 miles from Massapequa, NY)
- 6 days ago
Key Responsibilities: Handle a high volume of inbound calls (+80/day) Assist customers with orders, shipping, product inquiries, and issue resolution Track and document customer interactions...
Customer Service Representative - PT
- East Elmhurst, NY (22 miles from Massapequa, NY)
- 6 days ago
- East Elmhurst, NY (22 miles from Massapequa, NY)
- 6 days ago
service....
Part Time Customer Service Representative - $17 Hourly
- Lake Grove, NY (21 miles from Massapequa, NY)
- 7 days ago
- Lake Grove, NY (21 miles from Massapequa, NY)
- 7 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Demographic Data for Massapequa, NY
Moving to Massapequa, NY? Find some basic demographic data about Massapequa, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Massapequa, NY
Highest Education Level
Customer Services in Massapequa, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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