Customer Service Jobs in Maspeth, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 204 Jobs

Bilingual Customer Service Representative

  • Newark, NJ (13 miles from Maspeth, NY)
  • 60+ days ago
  • Newark, NJ (13 miles from Maspeth, NY)
  • 60+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Client Service Representative

  • Rye Brook, NY (23 miles from Maspeth, NY)
  • 90+ days ago
  • Rye Brook, NY (23 miles from Maspeth, NY)
  • 90+ days ago

All you need is: High School diploma At least 2 years experience with customer service/call center operations. Medical Terminology proficiency preferred....

Customer Service Representative

  • Teaneck, NJ (12 miles from Maspeth, NY)
  • 13 days ago
  • Teaneck, NJ (12 miles from Maspeth, NY)
  • 13 days ago

We value people that are passionate about providing excellent customer service....

Customer Service Representative

  • Carlstadt, NJ (10 miles from Maspeth, NY)
  • 5 hours ago
  • Carlstadt, NJ (10 miles from Maspeth, NY)
  • 5 hours ago

Customer Service Representative who can become an integral member of the team....

Customer Service Associate - Temporary

  • Elizabeth, NJ (14 miles from Maspeth, NY)
  • 5 hours ago
  • Elizabeth, NJ (14 miles from Maspeth, NY)
  • 5 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Woodbridge, NJ (23 miles from Maspeth, NY)
  • 6 hours ago
  • Woodbridge, NJ (23 miles from Maspeth, NY)
  • 6 hours ago

We have an exciting full-time, in-person opportunity in Elizabeth, NJ for a Customer Service Representative to join a growing and supportive team!...

Customer Service Representative - PT

  • New York, NY (4 miles from Maspeth, NY)
  • 6 hours ago
  • New York, NY (4 miles from Maspeth, NY)
  • 6 hours ago

service....

Customer Service Associate

  • Lyndhurst, NJ (11 miles from Maspeth, NY)
  • 7 hours ago
  • Lyndhurst, NJ (11 miles from Maspeth, NY)
  • 7 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Linden, NJ (19 miles from Maspeth, NY)
  • 10 hours ago
  • Linden, NJ (19 miles from Maspeth, NY)
  • 10 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Analyst, Client Service Representative- Transaction Banking

  • Jersey City, NJ (8 miles from Maspeth, NY)
  • 10 hours ago
  • Jersey City, NJ (8 miles from Maspeth, NY)
  • 10 hours ago

Excellent interpersonal skills; communication, customer service, and problem-solving skills Strong written and verbal communications....

Remote Work

Customer Service Representative

  • White Plains, NY (22 miles from Maspeth, NY)
  • 10 hours ago
  • White Plains, NY (22 miles from Maspeth, NY)
  • 10 hours ago

As a Customer Service Representative, you will play a crucial role in our mission to help enable people to live their lives to the fullest....

Customer Service Agent

  • Newark, NJ (13 miles from Maspeth, NY)
  • 11 hours ago
  • Newark, NJ (13 miles from Maspeth, NY)
  • 11 hours ago

Back to results Customer Service Agent Branches & Operations Full-time Newark, NJ, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Representative

  • Flushing, NY (4 miles from Maspeth, NY)
  • 14 hours ago
  • Flushing, NY (4 miles from Maspeth, NY)
  • 14 hours ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

Customer Service Representative, Medicare Pharmacy Contact Center

  • Yonkers, NY (15 miles from Maspeth, NY)
  • 22 hours ago
  • Yonkers, NY (15 miles from Maspeth, NY)
  • 22 hours ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Pharmacy Customer Service Associate

  • Nyack, NY (24 miles from Maspeth, NY)
  • 22 hours ago
  • Nyack, NY (24 miles from Maspeth, NY)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Maspeth, NY

Moving to Maspeth, NY? Find some basic demographic data about Maspeth, NY below.


Local
National
38,288
1,289
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Maspeth, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maspeth, NY offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maspeth, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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