Customer Service Jobs in Marilla, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Buffalo, NY (17 miles from Marilla, NY)
- 11 hours ago
- Buffalo, NY (17 miles from Marilla, NY)
- 11 hours ago
service....
Print Estimator and Customer Service Representative in Buffalo,NY,US
- Buffalo, NY (17 miles from Marilla, NY)
- 17 hours ago
- Buffalo, NY (17 miles from Marilla, NY)
- 17 hours ago
Role Description This is a full-time role for a Print Estimator and Customer Service Representative, located on-site in Buffalo, NY....
- Buffalo, NY (17 miles from Marilla, NY)
- 18 hours ago
- Buffalo, NY (17 miles from Marilla, NY)
- 18 hours ago
Customer Service Associate** **Pay range:** **$15.50 to $16.34** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned...
Customer Service Representative
- Cheektowaga, NY (13 miles from Marilla, NY)
- 22 hours ago
- Cheektowaga, NY (13 miles from Marilla, NY)
- 22 hours ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
- Amherst, NY (13 miles from Marilla, NY)
- 1 day ago
- Amherst, NY (13 miles from Marilla, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- East Aurora, NY (4 miles from Marilla, NY)
- 3 days ago
- East Aurora, NY (4 miles from Marilla, NY)
- 3 days ago
This is a great opportunity for someone looking to contribute to a high-performing customer service and fulfillment operation....
Customer Service Representative
- East Aurora, NY (4 miles from Marilla, NY)
- 3 days ago
- East Aurora, NY (4 miles from Marilla, NY)
- 3 days ago
MATJP00004184 Customer Service Representative Location : 636 Girard Avenue, East Aurora, NY 14052 Duration : 8 Months+ Pay rate : $24.75/hr 2 Positions OUR IMPACT: The Customer Service Team functions...
Pharmacy Customer Service Associate
- Depew, NY (8 miles from Marilla, NY)
- 5 days ago
- Depew, NY (8 miles from Marilla, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Tonawanda, NY (19 miles from Marilla, NY)
- 6 days ago
- Tonawanda, NY (19 miles from Marilla, NY)
- 6 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Buffalo, NY (17 miles from Marilla, NY)
- 7 days ago
- Buffalo, NY (17 miles from Marilla, NY)
- 7 days ago
The Customer Service Representative position offers an opportunity to begin a career at Independent Health....
Showroom Customer Service Representative
- Depew, NY (8 miles from Marilla, NY)
- 8 days ago
- Depew, NY (8 miles from Marilla, NY)
- 8 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate - Temporary
- Amherst, NY (13 miles from Marilla, NY)
- 8 days ago
- Amherst, NY (13 miles from Marilla, NY)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Orchard Park, NY (11 miles from Marilla, NY)
- 12 days ago
- Orchard Park, NY (11 miles from Marilla, NY)
- 12 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Medical Equipment Customer Service Representative
- Buffalo, NY (17 miles from Marilla, NY)
- 13 days ago
- Buffalo, NY (17 miles from Marilla, NY)
- 13 days ago
Must have good customer service skills both over the phone and in person....
Customer Service Representative
- Buffalo, NY (17 miles from Marilla, NY)
- 15 days ago
- Buffalo, NY (17 miles from Marilla, NY)
- 15 days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Demographic Data for Marilla, NY
Moving to Marilla, NY? Find some basic demographic data about Marilla, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Marilla, NY
Highest Education Level
Customer Services in Marilla, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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