Customer Service Jobs in Malta, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Representative

  • Schenectady, NY (13 miles from Malta, NY)
  • moments ago
  • Schenectady, NY (13 miles from Malta, NY)
  • moments ago

All Thomas Pest Services Jobs Customer Service Representative - Full Time Thomas Pest Services - Schenectady, NY Posted on 05/01/25 (Ref: NYckiBwYyw) Customer Service Representative $2000 HIRING BONUS...

Customer Service Representative

  • Schenectady, NY (13 miles from Malta, NY)
  • 1 day ago
  • Schenectady, NY (13 miles from Malta, NY)
  • 1 day ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Part Time Customer Service Representative (remote)

  • Albany, NY (18 miles from Malta, NY)
  • 3 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 3 days ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)

  • Schenectady, NY (13 miles from Malta, NY)
  • 3 days ago
  • Schenectady, NY (13 miles from Malta, NY)
  • 3 days ago

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....

Pharmacy Customer Service Associate

  • Corinth, NY (16 miles from Malta, NY)
  • 3 days ago
  • Corinth, NY (16 miles from Malta, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Albany, NY (18 miles from Malta, NY)
  • 4 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Albany, NY (18 miles from Malta, NY)
  • 4 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 4 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Associate - Temporary

  • Glens Falls, NY (23 miles from Malta, NY)
  • 5 days ago
  • Glens Falls, NY (23 miles from Malta, NY)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - ALB Airport - Full Time

  • Newtonville, NY (17 miles from Malta, NY)
  • 7 days ago
  • Newtonville, NY (17 miles from Malta, NY)
  • 7 days ago

National and Alamo has an exciting opportunity for a Customer Service Representative....

Customer Service Representative

  • Albany, NY (18 miles from Malta, NY)
  • 8 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 8 days ago

Actively seeking an experienced and friendly customer service representative looking to join a great company in the Capital Region....

Retail Customer Service Cashier

  • Albany, NY (18 miles from Malta, NY)
  • 8 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 8 days ago

Job Listing ID: 4257740 Job Title: Retail Customer Service Cashier Application Deadline: Open Until FilledJob Location: Albany Date Posted: 04/23/2025Hours Worked Per Week: Not Provided Shift: Not Provided...

Customer Service Representative

  • Albany, NY (18 miles from Malta, NY)
  • 8 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 8 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Albany, New York, United States Of America Views:8 Our Customer Service Representatives ensure that customers' transactional...

Bilingual Spanish Customer Service Representative - Remote

  • Albany, NY (18 miles from Malta, NY)
  • 9 days ago
  • Albany, NY (18 miles from Malta, NY)
  • 9 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

PT Customer Service Associate Bagger

  • Queensbury, NY (23 miles from Malta, NY)
  • 9 days ago
  • Queensbury, NY (23 miles from Malta, NY)
  • 9 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Demographic Data for Malta, NY

Moving to Malta, NY? Find some basic demographic data about Malta, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Malta, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Malta, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Malta, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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