Customer Service Jobs in Malta, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative, Corporate
- Albany, NY (18 miles from Malta, NY)
- moments ago
- Albany, NY (18 miles from Malta, NY)
- moments ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Senior Customer Service Representative
- Albany, NY (18 miles from Malta, NY)
- 1 hour ago
- Albany, NY (18 miles from Malta, NY)
- 1 hour ago
**Position Summary** This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Associate Customer Service Representative
- Albany, NY (18 miles from Malta, NY)
- 1 hour ago
- Albany, NY (18 miles from Malta, NY)
- 1 hour ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Albany, NY (18 miles from Malta, NY)
- 18 hours ago
- Albany, NY (18 miles from Malta, NY)
- 18 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Care Representative I
- Latham, NY (17 miles from Malta, NY)
- 22 hours ago
- Latham, NY (17 miles from Malta, NY)
- 22 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
- Troy, NY (22 miles from Malta, NY)
- 2 days ago
- Troy, NY (22 miles from Malta, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Guilderland, NY (21 miles from Malta, NY)
- 3 days ago
- Guilderland, NY (21 miles from Malta, NY)
- 3 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative, Specialized Services Bagster
- Albany, NY (18 miles from Malta, NY)
- 4 days ago
- Albany, NY (18 miles from Malta, NY)
- 4 days ago
Job Order Number: DG0152464 Job Title: SIU Investigator Company: Allied Universal Location: Rochester, NY Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Pharmacy Customer Service Associate
- Latham, NY (17 miles from Malta, NY)
- 5 days ago
- Latham, NY (17 miles from Malta, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Troy, NY (22 miles from Malta, NY)
- 5 days ago
- Troy, NY (22 miles from Malta, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative 12:30pm-9pm EST
- Albany, NY (18 miles from Malta, NY)
- 6 days ago
- Albany, NY (18 miles from Malta, NY)
- 6 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Overnight Veterinary Customer Service Representative
- Latham, NY (17 miles from Malta, NY)
- 6 days ago
- Latham, NY (17 miles from Malta, NY)
- 6 days ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Customer Service Representative cz xs
- Albany, NY (18 miles from Malta, NY)
- 9 days ago
- Albany, NY (18 miles from Malta, NY)
- 9 days ago
Our client is seeking a Customer Service Representative in Remote opportunity. Role Description Retail Customer Service Placing order for water gallons, inquiry, delivery related calls etc....
Customer Service Representative
- Amsterdam, NY (15 miles from Malta, NY)
- 10 days ago
- Amsterdam, NY (15 miles from Malta, NY)
- 10 days ago
Description & Requirements Job Description Customer Service Representative We are in search of a Customer Service Representative to join our growing team....
Customer Care Representative I - FEP
- Latham, NY (17 miles from Malta, NY)
- 13 days ago
- Latham, NY (17 miles from Malta, NY)
- 13 days ago
Minimum Requirements: Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an...
Demographic Data for Malta, NY
Moving to Malta, NY? Find some basic demographic data about Malta, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Malta, NY
Highest Education Level
Customer Services in Malta, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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