Customer Service Jobs in Macedon, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (West Henrietta, NY)
- West Henrietta, NY (18 miles from Macedon, NY)
- 1 day ago
- West Henrietta, NY (18 miles from Macedon, NY)
- 1 day ago
Paladin Consulting is currently hiring a Customer Service Representative to join our team working onsite at our client's office located in West Henrietta, NY....
Pharmacy Customer Service Associate
- Webster, NY (9 miles from Macedon, NY)
- 1 day ago
- Webster, NY (9 miles from Macedon, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative- ON SITE
- Rochester, NY (14 miles from Macedon, NY)
- 2 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 2 days ago
TEKsystems is looking to hire a Customer Service Representative to work for a client in the Rochester, NY area. This opportunity will take place ON-SITE....
Customer Service Representative - No Weekends 5 Day Work Week
- East Rochester, NY (8 miles from Macedon, NY)
- 3 days ago
- East Rochester, NY (8 miles from Macedon, NY)
- 3 days ago
Service Representative at Pat's Automotive, your primary responsibility is to provide exceptional customer service and administrative support at the front desk to ensure the smooth operation of our...
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
Qualifications: + High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus. + Proven experience in a customer service role, preferably...
- Irondequoit, NY (15 miles from Macedon, NY)
- 7 days ago
- Irondequoit, NY (15 miles from Macedon, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Victor, NY (10 miles from Macedon, NY)
- 7 days ago
- Victor, NY (10 miles from Macedon, NY)
- 7 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Rochester, NY (14 miles from Macedon, NY)
- 8 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 8 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Associate - Temporary
- Canandaigua, NY (19 miles from Macedon, NY)
- 9 days ago
- Canandaigua, NY (19 miles from Macedon, NY)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Benefits Client Service Representative I
- Rochester, NY (14 miles from Macedon, NY)
- 11 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 11 days ago
Associates or Bachelors degree preferred plus two years of related experience with proven skills in customer service....
Customer Service Representative
- Henrietta, NY (15 miles from Macedon, NY)
- 12 days ago
- Henrietta, NY (15 miles from Macedon, NY)
- 12 days ago
Requisition Number: 200295 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
- Rochester, NY (14 miles from Macedon, NY)
- 12 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 12 days ago
Whats a typical day as a Customer Service Associate?...
- Fairport, NY (5 miles from Macedon, NY)
- 14 days ago
- Fairport, NY (5 miles from Macedon, NY)
- 14 days ago
Position Summary : Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account....
Remote WorkCustomer Service Representative (Weekends Only)
- Rochester, NY (14 miles from Macedon, NY)
- 15 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Associate Customer Care Representative / Flex
- Fairport, NY (5 miles from Macedon, NY)
- 17 days ago
- Fairport, NY (5 miles from Macedon, NY)
- 17 days ago
Description Associate Customer Service Representative Rochester Regional Office 370 Woodcliff Dr....
Remote WorkDemographic Data for Macedon, NY
Moving to Macedon, NY? Find some basic demographic data about Macedon, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Macedon, NY
Highest Education Level
Customer Services in Macedon, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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