Customer Service Jobs in Macedon, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Delivery Station Customer Service Associate, DSL
- Greece, NY (19 miles from Macedon, NY)
- 4 hours ago
- Greece, NY (19 miles from Macedon, NY)
- 4 hours ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Benefits Customer Service Representative $18/HR - OPEN ENROLLMENT
- Rochester, NY (14 miles from Macedon, NY)
- 12 hours ago
- Rochester, NY (14 miles from Macedon, NY)
- 12 hours ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR BENEFITS OPEN ENROLLMENT - MEDICAID NYS LIFE, ACCIDENT & HEALTH LICENSE PREFERRED MONDAY - FRIDAY 8AM-430PM ROCHESTER, NY ON SITE ONLY $18/HR Qualifications...
Customer Service Representative
- Victor, NY (10 miles from Macedon, NY)
- 1 day ago
- Victor, NY (10 miles from Macedon, NY)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Long Term Care Customer Service Representative I (Rochester)
- Rochester, NY (14 miles from Macedon, NY)
- 1 day ago
- Rochester, NY (14 miles from Macedon, NY)
- 1 day ago
Customer service experience preferred....
Customer Service Representative
- West Henrietta, NY (18 miles from Macedon, NY)
- 2 days ago
- West Henrietta, NY (18 miles from Macedon, NY)
- 2 days ago
Customer Service Representative ID: 551997 Posted: 7/11/2025 Location: West Henrietta, NY Category: Admin - Customer Service / Call Center Job Type: Temporary Duration: 9 - 12 Months Description Are...
Customer Service Representative (West Henrietta, NY)
- West Henrietta, NY (18 miles from Macedon, NY)
- 4 days ago
- West Henrietta, NY (18 miles from Macedon, NY)
- 4 days ago
Paladin Consulting is currently hiring a Customer Service Representative to join our team working onsite at our client's office located in West Henrietta, NY....
Pharmacy Customer Service Associate
- Ontario, NY (7 miles from Macedon, NY)
- 4 days ago
- Ontario, NY (7 miles from Macedon, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Rochester, NY (14 miles from Macedon, NY)
- 4 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 4 days ago
service....
Casual Customer Service Representative $17 hourly
- Canandaigua, NY (19 miles from Macedon, NY)
- 5 days ago
- Canandaigua, NY (19 miles from Macedon, NY)
- 5 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
Job Title: Residential Customer Service Representative Job Summary: The primary responsibilities of this position include: customer communication, planning, dispatching, use of company software systems...
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Client Service Representative II
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
- Rochester, NY (14 miles from Macedon, NY)
- 5 days ago
Hours: 40 Schedule: This position is hybrid and remote eligible up to 20% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday -...
Customer Service Representative
- Ontario, NY (7 miles from Macedon, NY)
- 5 days ago
- Ontario, NY (7 miles from Macedon, NY)
- 5 days ago
The Customer Service Representative is responsible for performing a variety of duties to support the customer service and sales function of a branch office; responding to inquiries or requests for information...
- Fairport, NY (5 miles from Macedon, NY)
- 6 days ago
- Fairport, NY (5 miles from Macedon, NY)
- 6 days ago
Prior Customer Service experience preferred. Fluent in conversational English and ability to proficiently read and write English Fluent in Spanish is a plus....
Remote WorkCustomer Service Associate - Temporary
- Webster, NY (9 miles from Macedon, NY)
- 8 days ago
- Webster, NY (9 miles from Macedon, NY)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Macedon, NY
Moving to Macedon, NY? Find some basic demographic data about Macedon, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Macedon, NY
Highest Education Level
Customer Services in Macedon, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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