Customer Service Jobs in Macedon, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Representative (West Henrietta, NY)

  • West Henrietta, NY (18 miles from Macedon, NY)
  • 1 day ago
  • West Henrietta, NY (18 miles from Macedon, NY)
  • 1 day ago

Paladin Consulting is currently hiring a Customer Service Representative to join our team working onsite at our client's office located in West Henrietta, NY....

Pharmacy Customer Service Associate

  • Webster, NY (9 miles from Macedon, NY)
  • 1 day ago
  • Webster, NY (9 miles from Macedon, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative- ON SITE

  • Rochester, NY (14 miles from Macedon, NY)
  • 2 days ago
  • Rochester, NY (14 miles from Macedon, NY)
  • 2 days ago

TEKsystems is looking to hire a Customer Service Representative to work for a client in the Rochester, NY area. This opportunity will take place ON-SITE....

Customer Service Representative - No Weekends 5 Day Work Week

  • East Rochester, NY (8 miles from Macedon, NY)
  • 3 days ago
  • East Rochester, NY (8 miles from Macedon, NY)
  • 3 days ago

Service Representative at Pat's Automotive, your primary responsibility is to provide exceptional customer service and administrative support at the front desk to ensure the smooth operation of our...

Customer Care Representative

  • Rochester, NY (14 miles from Macedon, NY)
  • 5 days ago
  • Rochester, NY (14 miles from Macedon, NY)
  • 5 days ago

Qualifications: + High school diploma or equivalent; additional education or certifications in customer service or related fields are a plus. + Proven experience in a customer service role, preferably...

Customer Service Associate

  • Irondequoit, NY (15 miles from Macedon, NY)
  • 7 days ago
  • Irondequoit, NY (15 miles from Macedon, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Victor, NY (10 miles from Macedon, NY)
  • 7 days ago
  • Victor, NY (10 miles from Macedon, NY)
  • 7 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Rochester, NY (14 miles from Macedon, NY)
  • 8 days ago
  • Rochester, NY (14 miles from Macedon, NY)
  • 8 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate - Temporary

  • Canandaigua, NY (19 miles from Macedon, NY)
  • 9 days ago
  • Canandaigua, NY (19 miles from Macedon, NY)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Benefits Client Service Representative I

  • Rochester, NY (14 miles from Macedon, NY)
  • 11 days ago
  • Rochester, NY (14 miles from Macedon, NY)
  • 11 days ago

Associates or Bachelors degree preferred plus two years of related experience with proven skills in customer service....

Customer Service Representative

  • Henrietta, NY (15 miles from Macedon, NY)
  • 12 days ago
  • Henrietta, NY (15 miles from Macedon, NY)
  • 12 days ago

Requisition Number: 200295 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Associate

  • Rochester, NY (14 miles from Macedon, NY)
  • 12 days ago
  • Rochester, NY (14 miles from Macedon, NY)
  • 12 days ago

Whats a typical day as a Customer Service Associate?...

Customer Service Associate

  • Fairport, NY (5 miles from Macedon, NY)
  • 14 days ago
  • Fairport, NY (5 miles from Macedon, NY)
  • 14 days ago

Position Summary : Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account....

Remote Work

Customer Service Representative (Weekends Only)

  • Rochester, NY (14 miles from Macedon, NY)
  • 15 days ago
  • Rochester, NY (14 miles from Macedon, NY)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Associate Customer Care Representative / Flex

  • Fairport, NY (5 miles from Macedon, NY)
  • 17 days ago
  • Fairport, NY (5 miles from Macedon, NY)
  • 17 days ago

Description Associate Customer Service Representative Rochester Regional Office 370 Woodcliff Dr....

Remote Work

Demographic Data for Macedon, NY

Moving to Macedon, NY? Find some basic demographic data about Macedon, NY below.


Local
National
10,760
228
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Macedon, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Macedon, NY offer the following education background
High School or GED
35.1%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Macedon, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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