Customer Service Jobs in Livonia, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Victor, NY (15 miles from Livonia, NY)
- 8 days ago
- Victor, NY (15 miles from Livonia, NY)
- 8 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Perry, NY (20 miles from Livonia, NY)
- 1 day ago
- Perry, NY (20 miles from Livonia, NY)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - FS - AP
- West Henrietta, NY (16 miles from Livonia, NY)
- 1 day ago
- West Henrietta, NY (16 miles from Livonia, NY)
- 1 day ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
NY - Customer Care Representative
- Rochester, NY (23 miles from Livonia, NY)
- 3 days ago
- Rochester, NY (23 miles from Livonia, NY)
- 3 days ago
Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. 1-3 years of customer service experience, preferably in a call center or service-oriented environment...
Customer Service Representative
- Rochester, NY (23 miles from Livonia, NY)
- 5 days ago
- Rochester, NY (23 miles from Livonia, NY)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Rochester, NY (23 miles from Livonia, NY)
- 6 days ago
- Rochester, NY (23 miles from Livonia, NY)
- 6 days ago
What's a typical day as a Customer Service Associate?...
Customer Service Representative
- Penfield, NY (24 miles from Livonia, NY)
- 6 days ago
- Penfield, NY (24 miles from Livonia, NY)
- 6 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative
- Penfield, NY (24 miles from Livonia, NY)
- 8 days ago
- Penfield, NY (24 miles from Livonia, NY)
- 8 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Customer Service Representative (CSR)
- Rochester, NY (23 miles from Livonia, NY)
- 8 days ago
- Rochester, NY (23 miles from Livonia, NY)
- 8 days ago
Customer Service Representative Csr Rochester, MN, United States...
Customer Assistance Representative Sr. Downtown Rochester
- Rochester, NY (23 miles from Livonia, NY)
- 9 days ago
- Rochester, NY (23 miles from Livonia, NY)
- 9 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Customer Service Associate - Temporary
- Henrietta, NY (16 miles from Livonia, NY)
- 10 days ago
- Henrietta, NY (16 miles from Livonia, NY)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dansville, NY (17 miles from Livonia, NY)
- 12 days ago
- Dansville, NY (17 miles from Livonia, NY)
- 12 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Retail Customer Service Part Time
- Victor, NY (15 miles from Livonia, NY)
- 14 days ago
- Victor, NY (15 miles from Livonia, NY)
- 14 days ago
service to members....
- Canandaigua, NY (15 miles from Livonia, NY)
- 17 days ago
- Canandaigua, NY (15 miles from Livonia, NY)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Rochester, NY (23 miles from Livonia, NY)
- 20 days ago
- Rochester, NY (23 miles from Livonia, NY)
- 20 days ago
Wage : $17.25/hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks...
Demographic Data for Livonia, NY
Moving to Livonia, NY? Find some basic demographic data about Livonia, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Livonia, NY
Highest Education Level
Customer Services in Livonia, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »