Customer Service Jobs in Liverpool, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Customer Service Associate I

  • Camillus, NY (6 miles from Liverpool, NY)
  • 9 hours ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 9 hours ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Jamesville, NY (12 miles from Liverpool, NY)
  • 13 hours ago
  • Jamesville, NY (12 miles from Liverpool, NY)
  • 13 hours ago

Holbrook Heating is looking for passionate and detail-oriented individuals to join our growing Customer Service team....

Customer Service Associate

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 21 hours ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 21 hours ago

Minimum of 3 years of customer service experience in a call center or similar high-volume setting....

Call Center Customer Service Representative $19 hourly

  • Liverpool, NY
  • 1 day ago
  • Liverpool, NY
  • 1 day ago

Qualifications: Previous customer service experience in a retail setting preferred. Two year college degree preferred. Previous supervisory experience a plus....

Customer Service Associate - Temporary

  • Auburn, NY (23 miles from Liverpool, NY)
  • 2 days ago
  • Auburn, NY (23 miles from Liverpool, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Constantia, NY (14 miles from Liverpool, NY)
  • 2 days ago
  • Constantia, NY (14 miles from Liverpool, NY)
  • 2 days ago

Store 4707602: 1411 State Route 49, Constantia, New York 13044 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Loss Prevention Customer Service Associate Loss Prevention Customer Service Associate

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 6 days ago

Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Syracuse, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Customer Service Representative (Syracuse)

  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 6 days ago
  • East Syracuse, NY (8 miles from Liverpool, NY)
  • 6 days ago

service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2501V Hiring Range: $23.30 per hour...

IMMEDIATE HIRE Customer Service Representative

  • Cicero, NY (7 miles from Liverpool, NY)
  • 9 days ago
  • Cicero, NY (7 miles from Liverpool, NY)
  • 9 days ago

Essential Skills Customer service oriented Clean Motor Vehicle Record Clerical skills Retail sales experience Driving proficiency Attention to detail Additional Skills & Qualifications Sense of humor...

Customer Service Associate

  • Camillus, NY (6 miles from Liverpool, NY)
  • 9 days ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Camillus, NY (6 miles from Liverpool, NY)
  • 9 days ago
  • Camillus, NY (6 miles from Liverpool, NY)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I

  • Auburn, NY (23 miles from Liverpool, NY)
  • 12 days ago
  • Auburn, NY (23 miles from Liverpool, NY)
  • 12 days ago

Key Responsibilities Serve as the first point of contact for customers via phone and email Route inquiries appropriately and ensure prompt responses Follow ISO9001 Customer Service Procedures and Work...

Airport Customer Service Agent (Frontier) - SYR

  • Syracuse, NY (4 miles from Liverpool, NY)
  • 12 days ago
  • Syracuse, NY (4 miles from Liverpool, NY)
  • 12 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Part Time Customer Service Representative $17 hourly

  • Liverpool, NY
  • 14 days ago
  • Liverpool, NY
  • 14 days ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Demographic Data for Liverpool, NY

Moving to Liverpool, NY? Find some basic demographic data about Liverpool, NY below.


Local
National
52,803
1,120
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Liverpool, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Liverpool, NY offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Liverpool, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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