Customer Service Jobs in Lansing, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Cortland, NY (19 miles from Lansing, NY)
- 12 hours ago
- Cortland, NY (19 miles from Lansing, NY)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - CUHA Cornell University
- Ithaca, NY (12 miles from Lansing, NY)
- 2 days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 2 days ago
and Records Management, members of the broader customer service team, other hospital staff, and students....
Client Service Representative - CUHA
- Ithaca, NY (12 miles from Lansing, NY)
- 3 days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 3 days ago
and Records Management, members of the broader customer service team, other hospital staff, and students....
- Ithaca, NY (12 miles from Lansing, NY)
- 4 days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate in Cortland Needed!
- Cortland, NY (19 miles from Lansing, NY)
- 5 days ago
- Cortland, NY (19 miles from Lansing, NY)
- 5 days ago
Customer Service Associate in Cortland Needed with Call Center experience!...
Pharmacy Customer Service Associate
- Cortland, NY (19 miles from Lansing, NY)
- 6 days ago
- Cortland, NY (19 miles from Lansing, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative - Onsite
- Skaneateles, NY (24 miles from Lansing, NY)
- 8 days ago
- Skaneateles, NY (24 miles from Lansing, NY)
- 8 days ago
Bilingual Customer Service Representative - Onsite Title: Bilingual Customer Service Representative - Onsite Mandatory skills: Customer Care, Service Support, Order Fulfilment, Microsoft Excel, SAP,...
Customer Service Representative
- Skaneateles, NY (24 miles from Lansing, NY)
- 9 days ago
- Skaneateles, NY (24 miles from Lansing, NY)
- 9 days ago
Services Order Fulfilment Coordinator Skaneateles NY 12 Months Pay range: 27 - 33/hr, W 2 The Services Order Fulfilment Coordinator is the first point of contact for all customer inquiries related...
Customer Service Representative
- Ithaca, NY (12 miles from Lansing, NY)
- 22 days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 22 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Auburn, NY (23 miles from Lansing, NY)
- 30+ days ago
- Auburn, NY (23 miles from Lansing, NY)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Loss Prevention Customer Service Associate II
- Ithaca, NY (12 miles from Lansing, NY)
- 45+ days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time - Evening & Weekend Customer Service Representative
- Ithaca, NY (12 miles from Lansing, NY)
- 45+ days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 45+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Ithaca, NY (12 miles from Lansing, NY)
- 60+ days ago
- Ithaca, NY (12 miles from Lansing, NY)
- 60+ days ago
Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...
Demographic Data for Lansing, NY
Moving to Lansing, NY? Find some basic demographic data about Lansing, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lansing, NY
Highest Education Level
Customer Services in Lansing, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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