Customer Service Jobs in Lancaster, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Buffalo, NY (13 miles from Lancaster, NY)
- 14 hours ago
- Buffalo, NY (13 miles from Lancaster, NY)
- 14 hours ago
Job title Customer Service Representative Reports to UB Card Office Manager Department UB Card Office FLSA Status Full-Time Non-Exempt Position Summary Responsible for UB Card customer service, paperwork...
Customer Service Representative - PT
- Buffalo, NY (13 miles from Lancaster, NY)
- 4 days ago
- Buffalo, NY (13 miles from Lancaster, NY)
- 4 days ago
service....
Part Time Customer Service Associate
- Cheektowaga, NY (9 miles from Lancaster, NY)
- 5 days ago
- Cheektowaga, NY (9 miles from Lancaster, NY)
- 5 days ago
customer service....
Customer Service Representative
- East Aurora, NY (9 miles from Lancaster, NY)
- 5 days ago
- East Aurora, NY (9 miles from Lancaster, NY)
- 5 days ago
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
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Customer Service Representative
- Cheektowaga, NY (9 miles from Lancaster, NY)
- 5 days ago
- Cheektowaga, NY (9 miles from Lancaster, NY)
- 5 days ago
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune...
Part Time Customer Service Associate
- Buffalo, NY (13 miles from Lancaster, NY)
- 6 days ago
- Buffalo, NY (13 miles from Lancaster, NY)
- 6 days ago
customer service....
- Batavia, NY (21 miles from Lancaster, NY)
- 6 days ago
- Batavia, NY (21 miles from Lancaster, NY)
- 6 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Buffalo, NY (13 miles from Lancaster, NY)
- 7 days ago
- Buffalo, NY (13 miles from Lancaster, NY)
- 7 days ago
D&W Diesel, Inc. is looking to hire an experience Customer Service/Inside Sales Representative for our Buffalo, NY location....
- North Tonawanda, NY (14 miles from Lancaster, NY)
- 7 days ago
- North Tonawanda, NY (14 miles from Lancaster, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (13 miles from Lancaster, NY)
- 7 days ago
- Buffalo, NY (13 miles from Lancaster, NY)
- 7 days ago
An ideal candidate would have experience in a professional call center environment and/or other forms of customer service....
We are looking for a customer service representative in the Lancaster, New York area. Must be comfortable with inbound/outbound phone calls, using a computer and working in an office setting....
Full-Time Customer Service Agent
- Cheektowaga, NY (9 miles from Lancaster, NY)
- 10 days ago
- Cheektowaga, NY (9 miles from Lancaster, NY)
- 10 days ago
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip....
Customer Service Representative
- Getzville, NY (11 miles from Lancaster, NY)
- 10 days ago
- Getzville, NY (11 miles from Lancaster, NY)
- 10 days ago
Were looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative, Spectrum Mobile
- Amherst, NY (7 miles from Lancaster, NY)
- 12 days ago
- Amherst, NY (7 miles from Lancaster, NY)
- 12 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
Customer Service Representative
- Blasdell, NY (13 miles from Lancaster, NY)
- 12 days ago
- Blasdell, NY (13 miles from Lancaster, NY)
- 12 days ago
JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....
Demographic Data for Lancaster, NY
Moving to Lancaster, NY? Find some basic demographic data about Lancaster, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lancaster, NY
Highest Education Level
Customer Services in Lancaster, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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