Customer Service Jobs in Lackawanna, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative 2
- Amherst, NY (12 miles from Lackawanna, NY)
- moments ago
- Amherst, NY (12 miles from Lackawanna, NY)
- moments ago
Minimum Job Requirements: High school degree, or equivalent, plus 1-2 years of related experience; Customer Service/Call Center preferred. Some college coursework preferred....
Customer Service Associate - Temporary
- Depew, NY (7 miles from Lackawanna, NY)
- 1 day ago
- Depew, NY (7 miles from Lackawanna, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Orchard Park, NY (6 miles from Lackawanna, NY)
- 1 day ago
- Orchard Park, NY (6 miles from Lackawanna, NY)
- 1 day ago
McGard LLC Customer Service Representative $19.50/hour 1 st Shift, Monday – Friday, 8:15am – 5:15pm Are you ready to take your skills to the next level?...
Retail Customer Service Associate
- Williamsville, NY (12 miles from Lackawanna, NY)
- 1 day ago
- Williamsville, NY (12 miles from Lackawanna, NY)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Grand Island, NY (15 miles from Lackawanna, NY)
- 2 days ago
- Grand Island, NY (15 miles from Lackawanna, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Buffalo, NY (6 miles from Lackawanna, NY)
- 2 days ago
- Buffalo, NY (6 miles from Lackawanna, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Buffalo, NY (6 miles from Lackawanna, NY)
- 3 days ago
- Buffalo, NY (6 miles from Lackawanna, NY)
- 3 days ago
We are hiring full-time customer service representatives to start on October 6th, 2025....
Benefits Customer Service Representative - Bilingual
- Buffalo, NY (6 miles from Lackawanna, NY)
- 3 days ago
- Buffalo, NY (6 miles from Lackawanna, NY)
- 3 days ago
['TEKsystems', '3.8', 'Benefits Customer Service Representative - Bilingual', 'Sign in to apply', 'Buffalo, NY', '', '$17.25', '\xa0', 'Per Hour', '\xa0', '(Employer provided)'][]...
Part Time Customer Service Associate
- Cheektowaga, NY (4 miles from Lackawanna, NY)
- 5 days ago
- Cheektowaga, NY (4 miles from Lackawanna, NY)
- 5 days ago
customer service....
Remote Benefits Customer Service Representative (Local To BUFFALO, NY)
- Buffalo, NY (6 miles from Lackawanna, NY)
- 6 days ago
- Buffalo, NY (6 miles from Lackawanna, NY)
- 6 days ago
Experience working in a customer service related field....
Remote Work- Boston, NY (14 miles from Lackawanna, NY)
- 8 days ago
- Boston, NY (14 miles from Lackawanna, NY)
- 8 days ago
Familiarity with customer service ticketing systems like Zendesk or similar tools....
Remote WorkCustomer Service Representative, Spectrum Mobile
- Amherst, NY (12 miles from Lackawanna, NY)
- 11 days ago
- Amherst, NY (12 miles from Lackawanna, NY)
- 11 days ago
Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you....
- Clarence, NY (16 miles from Lackawanna, NY)
- 13 days ago
- Clarence, NY (16 miles from Lackawanna, NY)
- 13 days ago
Geared for the Driven At Buffalo Lube Associates, LP, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
- Amherst, NY (12 miles from Lackawanna, NY)
- 14 days ago
- Amherst, NY (12 miles from Lackawanna, NY)
- 14 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- East Amherst, NY (16 miles from Lackawanna, NY)
- 15 days ago
- East Amherst, NY (16 miles from Lackawanna, NY)
- 15 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Demographic Data for Lackawanna, NY
Moving to Lackawanna, NY? Find some basic demographic data about Lackawanna, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lackawanna, NY
Highest Education Level
Customer Services in Lackawanna, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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