Customer Service Jobs in La Fayette, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative - Hybrid

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 6 hours ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 6 hours ago

Randstad in partnership with The Hanover Insurance Group are actively hiring Associate Adjusters to join their Level One Auto claims team starting on a temp-hire basis. The Hanover Insurance Group...

Customer Service Representative

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 1 day ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Airport Customer Service Agent (Frontier) - SYR

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 1 day ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Tully, NY (5 miles from La Fayette, NY)
  • 3 days ago
  • Tully, NY (5 miles from La Fayette, NY)
  • 3 days ago

Store 4707612: 5755 Route 80, Tully, New York 13159 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative - Work From Home

  • Baldwinsville, NY (22 miles from La Fayette, NY)
  • 5 days ago
  • Baldwinsville, NY (22 miles from La Fayette, NY)
  • 5 days ago

FT Customer Service Representative - Work From Home Location: Baldwinsville [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer...

Remote Work

Customer Service Associate

  • East Syracuse, NY (14 miles from La Fayette, NY)
  • 6 days ago
  • East Syracuse, NY (14 miles from La Fayette, NY)
  • 6 days ago

Makes updates to procedures to ensure the improvement of Customer Service processes....

Customer Service Representative

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 7 days ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 7 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 9 days ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 9 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Associate - Temporary

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 12 days ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative - Onsite

  • Skaneateles, NY (12 miles from La Fayette, NY)
  • 18 days ago
  • Skaneateles, NY (12 miles from La Fayette, NY)
  • 18 days ago

Bilingual Customer Service Representative - Onsite Title: Bilingual Customer Service Representative - Onsite Mandatory skills: Customer Care, Service Support, Order Fulfilment, Microsoft Excel, SAP,...

Customer Service Representative

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 19 days ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 19 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative

  • Skaneateles, NY (12 miles from La Fayette, NY)
  • 20 days ago
  • Skaneateles, NY (12 miles from La Fayette, NY)
  • 20 days ago

Services Order Fulfilment Coordinator Skaneateles NY 12 Months Pay range: 27 - 33/hr, W 2 The Services Order Fulfilment Coordinator is the first point of contact for all customer inquiries related...

Customer Service Representative

  • Cicero, NY (19 miles from La Fayette, NY)
  • 30+ days ago
  • Cicero, NY (19 miles from La Fayette, NY)
  • 30+ days ago

Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....

Customer Service Representative

  • Syracuse, NY (11 miles from La Fayette, NY)
  • 30+ days ago
  • Syracuse, NY (11 miles from La Fayette, NY)
  • 30+ days ago

Requisition ID: 888737 Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global leader in the design, manufacture, and...

Bilingual Call Center Customer Service Representative $20 hourly

  • Liverpool, NY (15 miles from La Fayette, NY)
  • 45+ days ago
  • Liverpool, NY (15 miles from La Fayette, NY)
  • 45+ days ago

Previous customer service experience in a retail setting preferred. Previous supervisory experience a plus. Proficient computer skills and able to learn proprietary P.O.S. program....

Demographic Data for La Fayette, NY

Moving to La Fayette, NY? Find some basic demographic data about La Fayette, NY below.


Local
National
4,101
88
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in La Fayette, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in La Fayette, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in La Fayette, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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