Customer Service Jobs in Kirkwood, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Binghamton, NY (8 miles from Kirkwood, NY)
- 7 days ago
- Binghamton, NY (8 miles from Kirkwood, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Binghamton, NY (8 miles from Kirkwood, NY)
- 13 days ago
- Binghamton, NY (8 miles from Kirkwood, NY)
- 13 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative I
- Binghamton, NY (8 miles from Kirkwood, NY)
- 13 days ago
- Binghamton, NY (8 miles from Kirkwood, NY)
- 13 days ago
Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing...
Retail Customer Service Cashier
- Binghamton, NY (8 miles from Kirkwood, NY)
- 17 days ago
- Binghamton, NY (8 miles from Kirkwood, NY)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Assistance Representative Sr.
- Vestal, NY (12 miles from Kirkwood, NY)
- 22 days ago
- Vestal, NY (12 miles from Kirkwood, NY)
- 22 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Customer Service Representative
- Vestal, NY (12 miles from Kirkwood, NY)
- 23 days ago
- Vestal, NY (12 miles from Kirkwood, NY)
- 23 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Conklin, NY (1 mile from Kirkwood, NY)
- 30+ days ago
- Conklin, NY (1 mile from Kirkwood, NY)
- 30+ days ago
Shift: 5AM - 1:30PM Fri & Sat days off - Must be okay working Sundays Pay: $16 - 19/hr DOE Perform customer service duties such as processing customer orders, tracking product availability, and handling...
- Vestal, NY (12 miles from Kirkwood, NY)
- 45+ days ago
- Vestal, NY (12 miles from Kirkwood, NY)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Vestal, NY (12 miles from Kirkwood, NY)
- 45+ days ago
- Vestal, NY (12 miles from Kirkwood, NY)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2441 Vestal Pkwy E, Vestal, NY 13850...
Motili Customer Service Representative
- Binghamton, NY (8 miles from Kirkwood, NY)
- 45+ days ago
- Binghamton, NY (8 miles from Kirkwood, NY)
- 45+ days ago
The Customer Service Representative (CSR) work directly with our national account customer and contractors....
Retail Customer Service Cashier
- Binghamton, NY (4 miles from Kirkwood, NY)
- 60+ days ago
- Binghamton, NY (4 miles from Kirkwood, NY)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Assistance Representative Sr.
- Binghamton, NY (8 miles from Kirkwood, NY)
- 60+ days ago
- Binghamton, NY (8 miles from Kirkwood, NY)
- 60+ days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Demographic Data for Kirkwood, NY
Moving to Kirkwood, NY? Find some basic demographic data about Kirkwood, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kirkwood, NY
Highest Education Level
Customer Services in Kirkwood, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »