Customer Service Jobs in Katonah, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - The Sono Collection
- Norwalk, CT (16 miles from Katonah, NY)
- moments ago
- Norwalk, CT (16 miles from Katonah, NY)
- moments ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Pomona, NY (21 miles from Katonah, NY)
- 2 hours ago
- Pomona, NY (21 miles from Katonah, NY)
- 2 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Hopewell Junction, NY (19 miles from Katonah, NY)
- 2 hours ago
- Hopewell Junction, NY (19 miles from Katonah, NY)
- 2 hours ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative 2
- Danbury, CT (13 miles from Katonah, NY)
- 1 day ago
- Danbury, CT (13 miles from Katonah, NY)
- 1 day ago
Healthcare Customer Service Representative Wanted Part time - 20 hours (4PM - 8PM TUESDAY, WEDNESDAY, THURSDAY & 7:30AM-3:30PM SATURDAY)....
- Stony Point, NY (18 miles from Katonah, NY)
- 1 day ago
- Stony Point, NY (18 miles from Katonah, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Yonkers, NY (23 miles from Katonah, NY)
- 2 days ago
- Yonkers, NY (23 miles from Katonah, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- White Plains, NY (16 miles from Katonah, NY)
- 2 days ago
- White Plains, NY (16 miles from Katonah, NY)
- 2 days ago
service....
FRONTIER Customer Service Representative
- Greenwich, CT (16 miles from Katonah, NY)
- 3 days ago
- Greenwich, CT (16 miles from Katonah, NY)
- 3 days ago
FRONTIER Customer Service Representative LMT Management Greenwich, CT, US 4 hours ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...
Airport Customer Service Agent - HPN
- White Plains, NY (16 miles from Katonah, NY)
- 4 days ago
- White Plains, NY (16 miles from Katonah, NY)
- 4 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- New Windsor, NY (22 miles from Katonah, NY)
- 4 days ago
- New Windsor, NY (22 miles from Katonah, NY)
- 4 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Remote --- Customer Service Representative
- Fairfield, CT (22 miles from Katonah, NY)
- 5 days ago
- Fairfield, CT (22 miles from Katonah, NY)
- 5 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkData Entry/customer Service Representative
- Hopewell Junction, NY (19 miles from Katonah, NY)
- 5 days ago
- Hopewell Junction, NY (19 miles from Katonah, NY)
- 5 days ago
You will handle customer service calls via phone, email, or fax, and answer inquiries such as shipment or billing questions....
Sales & Customer Service Associate
- Monroe, CT (24 miles from Katonah, NY)
- 6 days ago
- Monroe, CT (24 miles from Katonah, NY)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Patient Customer Service Representative
- Fishkill, NY (21 miles from Katonah, NY)
- 6 days ago
- Fishkill, NY (21 miles from Katonah, NY)
- 6 days ago
*Patient Customer Service Representative / Aide Rehabilitation Services* *Location:* Vassar Brothers Medical Center *Department:* Rehab Services Admin | *Org Unit:* 1892 *Job Type:* Non-Exempt | Hourly...
Retail Customer Service Associate
- Fishkill, NY (21 miles from Katonah, NY)
- 7 days ago
- Fishkill, NY (21 miles from Katonah, NY)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 56 W Merritt Blvd, Fishkill, NY...
Demographic Data for Katonah, NY
Moving to Katonah, NY? Find some basic demographic data about Katonah, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Katonah, NY
Highest Education Level
Customer Services in Katonah, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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