Customer Service Jobs in Johnson City, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Binghamton, NY (6 miles from Johnson City, NY)
- 1 day ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Full Time
- Brooktondale, NY (22 miles from Johnson City, NY)
- 1 day ago
- Brooktondale, NY (22 miles from Johnson City, NY)
- 1 day ago
service to members....
Customer Service Representative - Join Fast
- Binghamton, NY (6 miles from Johnson City, NY)
- 3 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 3 days ago
un Customer Service Representative - Join Fast compensation: Earn between $580 and $1,718 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...
Customer Service Representative 1
- Endicott, NY (4 miles from Johnson City, NY)
- 5 days ago
- Endicott, NY (4 miles from Johnson City, NY)
- 5 days ago
Minimum Qualifications Two years of customer service experience; or sixty college credit hours and one year of customer service experience.Please be advised that the New York State Insurance Fund does...
Remote WorkPart Time Customer Service Representative $17 hourly
- Johnson City, NY
- 6 days ago
- Johnson City, NY
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative - Vestal Veterinary Hospital
- Vestal, NY (7 miles from Johnson City, NY)
- 6 days ago
- Vestal, NY (7 miles from Johnson City, NY)
- 6 days ago
customer service to our team!...
Customer Service Representative (Remote) - 1090
- Binghamton, NY (6 miles from Johnson City, NY)
- 9 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 9 days ago
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkRetail Customer Service Cashier
- Binghamton, NY (11 miles from Johnson City, NY)
- 12 days ago
- Binghamton, NY (11 miles from Johnson City, NY)
- 12 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Care Representative - 2nd Shift
- Conklin, NY (12 miles from Johnson City, NY)
- 14 days ago
- Conklin, NY (12 miles from Johnson City, NY)
- 14 days ago
Shift: 3:30PM - 12AM Wed & Thur days off - Must be okay working weekends Pay: $16 - 17/hr DOE Perform customer service duties such as processing customer orders, tracking product availability, and handling...
Retail Customer Service Cashier
- Binghamton, NY (6 miles from Johnson City, NY)
- 17 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Assistance Representative Sr.
- Binghamton, NY (6 miles from Johnson City, NY)
- 22 days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 22 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
CAS Aftermarket Customer Service Representative (Hybrid)
- Endicott, NY (4 miles from Johnson City, NY)
- 27 days ago
- Endicott, NY (4 miles from Johnson City, NY)
- 27 days ago
The Customer Service Org (Aftermarket Team) in Endicott NY is looking to add a Customer Service Representative to support our MAS and GIS product lines....
Customer Service Representative
- Vestal, NY (7 miles from Johnson City, NY)
- 28 days ago
- Vestal, NY (7 miles from Johnson City, NY)
- 28 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative
- Montrose, PA (23 miles from Johnson City, NY)
- 28 days ago
- Montrose, PA (23 miles from Johnson City, NY)
- 28 days ago
Family Dollar CUSTOMER SERVICE REPRESENTATIVE 16750 STATE ROUTE 706 Montrose Pennsylvania Job Description Family Dollar is seeking motivated individuals to support our Stores as we provide essential...
Customer Service Representative
- Binghamton, NY (6 miles from Johnson City, NY)
- 45+ days ago
- Binghamton, NY (6 miles from Johnson City, NY)
- 45+ days ago
You will also be tasked with other customer service related duties as they may arise....
Demographic Data for Johnson City, NY
Moving to Johnson City, NY? Find some basic demographic data about Johnson City, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Johnson City, NY
Highest Education Level
Customer Services in Johnson City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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