Customer Service Jobs in Jackson Heights, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 189 Jobs

Customer Service Representative

  • Port Washington, NY (11 miles from Jackson Heights, NY)
  • 7 days ago
  • Port Washington, NY (11 miles from Jackson Heights, NY)
  • 7 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Part Time Customer Service Representative $18 Hourly

  • Massapequa, NY (22 miles from Jackson Heights, NY)
  • 22 hours ago
  • Massapequa, NY (22 miles from Jackson Heights, NY)
  • 22 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Part Time Customer Service Representative $17 hourly

  • Yonkers, NY (13 miles from Jackson Heights, NY)
  • 22 hours ago
  • Yonkers, NY (13 miles from Jackson Heights, NY)
  • 22 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Care Representative I

  • New York, NY (5 miles from Jackson Heights, NY)
  • 23 hours ago
  • New York, NY (5 miles from Jackson Heights, NY)
  • 23 hours ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative - Work From Home

  • Rosedale, NY (9 miles from Jackson Heights, NY)
  • 1 day ago
  • Rosedale, NY (9 miles from Jackson Heights, NY)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: Rosedale [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service Associate

  • Jamaica, NY (5 miles from Jackson Heights, NY)
  • 1 day ago
  • Jamaica, NY (5 miles from Jackson Heights, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • White Plains, NY (20 miles from Jackson Heights, NY)
  • 1 day ago
  • White Plains, NY (20 miles from Jackson Heights, NY)
  • 1 day ago

Wage: $17.25/hour Qualifications:3 years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Verizon Customer Service Representative

  • Hoboken, NJ (7 miles from Jackson Heights, NY)
  • 1 day ago
  • Hoboken, NJ (7 miles from Jackson Heights, NY)
  • 1 day ago

We believe exceptional customer service is key to maintaining Verizon 's reputation for reliability and innovation....

Part-Time Customer Service Representative - Chelsea

  • New York, NY (5 miles from Jackson Heights, NY)
  • 1 day ago
  • New York, NY (5 miles from Jackson Heights, NY)
  • 1 day ago

service experience 1+ years of sales experience Experience in a membership-based sales role within health/wellness/fitness industry preferred Skills and Abilities: Excellent customer service skills...

Customer Care Representative I

  • New Hyde Park, NY (10 miles from Jackson Heights, NY)
  • 2 days ago
  • New Hyde Park, NY (10 miles from Jackson Heights, NY)
  • 2 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (15 miles from Jackson Heights, NY)
  • 2 days ago
  • Newark, NJ (15 miles from Jackson Heights, NY)
  • 2 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Pharmacy Customer Service Associate

  • Elizabeth, NJ (16 miles from Jackson Heights, NY)
  • 2 days ago
  • Elizabeth, NJ (16 miles from Jackson Heights, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Newark Airport

  • Newark, NJ (15 miles from Jackson Heights, NY)
  • 2 days ago
  • Newark, NJ (15 miles from Jackson Heights, NY)
  • 2 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Bank/Credit Union Contact Center Customer Service Representative (CCC)

  • New York, NY (5 miles from Jackson Heights, NY)
  • 2 days ago
  • New York, NY (5 miles from Jackson Heights, NY)
  • 2 days ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

Internal Sales and Customer Service Representative

  • New York, NY (5 miles from Jackson Heights, NY)
  • 2 days ago
  • New York, NY (5 miles from Jackson Heights, NY)
  • 2 days ago

Prepare sales reports, presentations, and customer service metrics for internal use....

Demographic Data for Jackson Heights, NY

Moving to Jackson Heights, NY? Find some basic demographic data about Jackson Heights, NY below.

Local
National
68,000
1,786
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
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Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Jackson Heights, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jackson Heights, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jackson Heights, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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