Customer Service Jobs in Irondequoit, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Victor, NY (18 miles from Irondequoit, NY)
  • 9 days ago
  • Victor, NY (18 miles from Irondequoit, NY)
  • 9 days ago

You re dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Bonus if Bilingual (English / Spanish)

  • Rochester, NY (5 miles from Irondequoit, NY)
  • 5 hours ago
  • Rochester, NY (5 miles from Irondequoit, NY)
  • 5 hours ago

service....

Customer Service Representative

  • Webster, NY (6 miles from Irondequoit, NY)
  • 12 hours ago
  • Webster, NY (6 miles from Irondequoit, NY)
  • 12 hours ago

Customer Service Representatives provide customer service and assistance regarding utility service and/or billing transactions by telephone....

Customer Service Representative

  • North Chili, NY (14 miles from Irondequoit, NY)
  • 1 day ago
  • North Chili, NY (14 miles from Irondequoit, NY)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - FS - AP

  • West Henrietta, NY (13 miles from Irondequoit, NY)
  • 2 days ago
  • West Henrietta, NY (13 miles from Irondequoit, NY)
  • 2 days ago

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...

NY - Customer Care Representative

  • Rochester, NY (5 miles from Irondequoit, NY)
  • 4 days ago
  • Rochester, NY (5 miles from Irondequoit, NY)
  • 4 days ago

Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. 1-3 years of customer service experience, preferably in a call center or service-oriented environment...

Customer Service Representative

  • Rochester, NY (5 miles from Irondequoit, NY)
  • 5 days ago
  • Rochester, NY (5 miles from Irondequoit, NY)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Rochester, NY (5 miles from Irondequoit, NY)
  • 6 days ago
  • Rochester, NY (5 miles from Irondequoit, NY)
  • 6 days ago

What's a typical day as a Customer Service Associate?...

Customer Service Representative

  • Penfield, NY (9 miles from Irondequoit, NY)
  • 7 days ago
  • Penfield, NY (9 miles from Irondequoit, NY)
  • 7 days ago

Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...

Savers / Value Village Careers - Customer Service Associate

  • Webster, NY (6 miles from Irondequoit, NY)
  • 8 days ago
  • Webster, NY (6 miles from Irondequoit, NY)
  • 8 days ago

Description Job Title: Customer Service Associate Pay range: $15.50 to $16.34 Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced...

Customer Service Representative

  • Penfield, NY (9 miles from Irondequoit, NY)
  • 9 days ago
  • Penfield, NY (9 miles from Irondequoit, NY)
  • 9 days ago

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...

Customer Service Representative (CSR)

  • Rochester, NY (5 miles from Irondequoit, NY)
  • 9 days ago
  • Rochester, NY (5 miles from Irondequoit, NY)
  • 9 days ago

Customer Service Representative Csr Rochester, MN, United States...

Customer Assistance Representative Sr. Downtown Rochester

  • Rochester, NY (5 miles from Irondequoit, NY)
  • 10 days ago
  • Rochester, NY (5 miles from Irondequoit, NY)
  • 10 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Retail Customer Service Part Time

  • Victor, NY (18 miles from Irondequoit, NY)
  • 15 days ago
  • Victor, NY (18 miles from Irondequoit, NY)
  • 15 days ago

service to members....

Customer Service Associate - Temporary

  • Pittsford, NY (12 miles from Irondequoit, NY)
  • 16 days ago
  • Pittsford, NY (12 miles from Irondequoit, NY)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Irondequoit, NY

Moving to Irondequoit, NY? Find some basic demographic data about Irondequoit, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Irondequoit, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Irondequoit, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Irondequoit, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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