Customer Service Jobs in Horseheads, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Newfie
- Spencer, NY (18 miles from Horseheads, NY)
- 1 hour ago
- Spencer, NY (18 miles from Horseheads, NY)
- 1 hour ago
Provides customer service to retain and grow customer relationships by acknowledging and greeting customers in a friendly and courteous manner....
Customer Service Representative
- Painted Post, NY (15 miles from Horseheads, NY)
- 3 hours ago
- Painted Post, NY (15 miles from Horseheads, NY)
- 3 hours ago
Service, Sales, or Data Management; more experienced candidates may qualify for senior roles....
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 1 day ago
- Elmira, NY (10 miles from Horseheads, NY)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 3 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 3 days ago
Howell & Company is searching for a Customer Service Representative to become an integral member of our team....
Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 4 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 4 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Customer Service Representative
- Elmira, NY (10 miles from Horseheads, NY)
- 5 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 5 days ago
You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week....
Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 10 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 14 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Elmira, NY (10 miles from Horseheads, NY)
- 20 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 20 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Elmira, NY (10 miles from Horseheads, NY)
- 26 days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 26 days ago
Client Service Representative If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse...
Loss Prevention Customer Service Associate
- Ithaca, NY (21 miles from Horseheads, NY)
- 29 days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 29 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Loss Prevention Customer Service Associate II
- Ithaca, NY (21 miles from Horseheads, NY)
- 30+ days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
- Elmira, NY (10 miles from Horseheads, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 830 County Road 64 Ste 2, Elmira...
Part Time - Evening & Weekend Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 30+ days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 30+ days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Ithaca, NY (21 miles from Horseheads, NY)
- 60+ days ago
- Ithaca, NY (21 miles from Horseheads, NY)
- 60+ days ago
Are you looking to help transform a company and an industry? As a Stewart employee, youll be joining a company that is committed to helping you own, develop, and nurture your career while growing...
Demographic Data for Horseheads, NY
Moving to Horseheads, NY? Find some basic demographic data about Horseheads, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Horseheads, NY
Highest Education Level
Customer Services in Horseheads, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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