Customer Service Jobs in Hoosick Falls, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Representative

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 8 hours ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 8 hours ago

Providing excellent customer service is top priority for us!...

Senior Customer Service Representative - Corporate

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 1 day ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 1 day ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative 10am-6:30pm EST

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 1 day ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 1 day ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Loss Prevention Customer Service Associate (Tactical)

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Success Representative

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago

Service Skills Customer relationship management (CRM) Conflict resolution Active listening Call handling (inbound/outbound) Empathy in customer interactions Multitasking in fast-paced environments...

Remote Work

Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II

  • Latham, NY (22 miles from Hoosick Falls, NY)
  • 2 days ago
  • Latham, NY (22 miles from Hoosick Falls, NY)
  • 2 days ago

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Latham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

LP Customer Service Associate II LP Customer Service Associate II

  • Latham, NY (22 miles from Hoosick Falls, NY)
  • 2 days ago
  • Latham, NY (22 miles from Hoosick Falls, NY)
  • 2 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Latham, NY Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...

Customer Service Representative Customer Service Representative

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago

The Customer Service Representative position is designed to join forces across Aetna's window to our members, providers, physicians and hospitals....

Customer Service Representative

  • Adams, MA (21 miles from Hoosick Falls, NY)
  • 2 days ago
  • Adams, MA (21 miles from Hoosick Falls, NY)
  • 2 days ago

Shine Wire has an opportunity for a Customer Service and Quoting Representative who can own the customer experience and help drive our business forward....

Customer Service Representative (Albany)

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 2 days ago

service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 25020 Hiring Range: $23.30 per hour...

Customer Service Associate

  • Watervliet, NY (20 miles from Hoosick Falls, NY)
  • 2 days ago
  • Watervliet, NY (20 miles from Hoosick Falls, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Watervliet, NY (20 miles from Hoosick Falls, NY)
  • 3 days ago
  • Watervliet, NY (20 miles from Hoosick Falls, NY)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Flexible Customer Service Associate

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 3 days ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 3 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Relations Associate - Part Time

  • Clifton Park, NY (22 miles from Hoosick Falls, NY)
  • 4 days ago
  • Clifton Park, NY (22 miles from Hoosick Falls, NY)
  • 4 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Retail Customer Experience Associate, Colonie Center - Full Time

  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 8 days ago
  • Albany, NY (24 miles from Hoosick Falls, NY)
  • 8 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Demographic Data for Hoosick Falls, NY

Moving to Hoosick Falls, NY? Find some basic demographic data about Hoosick Falls, NY below.


Local
National
6,223
97
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hoosick Falls, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hoosick Falls, NY offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hoosick Falls, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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