Customer Service Jobs in Highland, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- New Paltz, NY (4 miles from Highland, NY)
- 3 hours ago
- New Paltz, NY (4 miles from Highland, NY)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newburgh, NY (13 miles from Highland, NY)
- 13 hours ago
- Newburgh, NY (13 miles from Highland, NY)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Empire
- Lake Katrine, NY (18 miles from Highland, NY)
- 18 hours ago
- Lake Katrine, NY (18 miles from Highland, NY)
- 18 hours ago
Primary Responsibilities: Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkCustomer Service Representative
- New Windsor, NY (19 miles from Highland, NY)
- 1 day ago
- New Windsor, NY (19 miles from Highland, NY)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Poughkeepsie, NY (6 miles from Highland, NY)
- 2 days ago
- Poughkeepsie, NY (6 miles from Highland, NY)
- 2 days ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....
- Hopewell Junction, NY (17 miles from Highland, NY)
- 2 days ago
- Hopewell Junction, NY (17 miles from Highland, NY)
- 2 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
- New Windsor, NY (19 miles from Highland, NY)
- 6 days ago
- New Windsor, NY (19 miles from Highland, NY)
- 6 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Data Entry/customer Service Representative
- Hopewell Junction, NY (17 miles from Highland, NY)
- 7 days ago
- Hopewell Junction, NY (17 miles from Highland, NY)
- 7 days ago
You will handle customer service calls via phone, email, or fax, and answer inquiries such as shipment or billing questions....
Customer Service Representative
- Poughkeepsie, NY (6 miles from Highland, NY)
- 8 days ago
- Poughkeepsie, NY (6 miles from Highland, NY)
- 8 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Associate - Temporary
- Newburgh, NY (13 miles from Highland, NY)
- 8 days ago
- Newburgh, NY (13 miles from Highland, NY)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Poughkeepsie Galleria - Full Time
- Poughkeepsie, NY (6 miles from Highland, NY)
- 8 days ago
- Poughkeepsie, NY (6 miles from Highland, NY)
- 8 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Patient Customer Service Representative
- Fishkill, NY (14 miles from Highland, NY)
- 8 days ago
- Fishkill, NY (14 miles from Highland, NY)
- 8 days ago
*Patient Customer Service Representative / Aide Rehabilitation Services* *Location:* Vassar Brothers Medical Center *Department:* Rehab Services Admin | *Org Unit:* 1892 *Job Type:* Non-Exempt | Hourly...
Retail Customer Service Associate
- Kingston, NY (14 miles from Highland, NY)
- 9 days ago
- Kingston, NY (14 miles from Highland, NY)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 801 Frank Sottile Blvd, Kingston...
Patient Customer Service Representative/Aide
- Fishkill, NY (14 miles from Highland, NY)
- 15 days ago
- Fishkill, NY (14 miles from Highland, NY)
- 15 days ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
Retail Customer Service Specialist
- Kingston, NY (14 miles from Highland, NY)
- 19 days ago
- Kingston, NY (14 miles from Highland, NY)
- 19 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Highland, NY
Moving to Highland, NY? Find some basic demographic data about Highland, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Highland, NY
Highest Education Level
Customer Services in Highland, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »