Customer Service Jobs in Hicksville, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 150 Jobs

Customer Service Representative

  • Port Washington, NY (10 miles from Hicksville, NY)
  • 5 hours ago
  • Port Washington, NY (10 miles from Hicksville, NY)
  • 5 hours ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative - PT

  • East Elmhurst, NY (18 miles from Hicksville, NY)
  • 60+ days ago
  • East Elmhurst, NY (18 miles from Hicksville, NY)
  • 60+ days ago

service....

Customer Service Representative

  • Syosset, NY (4 miles from Hicksville, NY)
  • 12 days ago
  • Syosset, NY (4 miles from Hicksville, NY)
  • 12 days ago

QUALIFICATIONS: Required to be bilingual in Spanish Customer Service Experience with de-escalation a big plus Data entry skills Comfortable working in a fast paced environment Microsoft office (Outlook...

Customer Service Associate - Temporary

  • Middle Village, NY (18 miles from Hicksville, NY)
  • 2 hours ago
  • Middle Village, NY (18 miles from Hicksville, NY)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Freeport, NY (8 miles from Hicksville, NY)
  • 2 hours ago
  • Freeport, NY (8 miles from Hicksville, NY)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Retail; Long Island, NY

  • Bethpage, NY (2 miles from Hicksville, NY)
  • 3 hours ago
  • Bethpage, NY (2 miles from Hicksville, NY)
  • 3 hours ago

As a Customer Service Representative, you are a key level of support for our valued retail store customers....

Remote Work

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Hauppauge, NY (18 miles from Hicksville, NY)
  • 3 hours ago
  • Hauppauge, NY (18 miles from Hicksville, NY)
  • 3 hours ago

Establishes clear expectations for balancing in-store customer service and completing online orders....

Customer Service Representative

  • Brooklyn, NY (24 miles from Hicksville, NY)
  • 4 hours ago
  • Brooklyn, NY (24 miles from Hicksville, NY)
  • 4 hours ago

Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....

Retail Customer Experience Associate, Town East - Full Time

  • New York, NY (24 miles from Hicksville, NY)
  • 15 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 15 hours ago

Id : REQ_570119, Title : Retail Customer Experience Associate, Town East - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...605, ExternalPostedStartDate...

Customer Service Agent

  • New York, NY (24 miles from Hicksville, NY)
  • 15 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 15 hours ago

The Role The Shop Sales Agent assists in various functions throughout the shop (aka terminal); including customer service, cash management, baggage duties, presentation and cleanliness of the terminal...

Customer Service Representative

  • New York, NY (24 miles from Hicksville, NY)
  • 15 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 15 hours ago

CUSTOMER SERVICE REPRESENTATIVE IN NEW YORK, NY, USA!...

Pharmacy Customer Service Associate

  • Floral Park, NY (10 miles from Hicksville, NY)
  • 16 hours ago
  • Floral Park, NY (10 miles from Hicksville, NY)
  • 16 hours ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Retail Customer Experience Associate, Pentagon City - Full Time

  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago

Id : REQ_569616, Title : Retail Customer Experience Associate, Pentagon City - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...619,...

Customer Service/Retail Associate

  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago
  • New York, NY (24 miles from Hicksville, NY)
  • 16 hours ago

service, gaming, client services, guest services, electronics Top Skills Details customer service, gaming, client services, guest services, electronics Additional Skills & Qualifications At least one...

Customer Service Representative -New Rochelle, NY

  • New Rochelle, NY (17 miles from Hicksville, NY)
  • 19 hours ago
  • New Rochelle, NY (17 miles from Hicksville, NY)
  • 19 hours ago

Collaborate with other customer service/call center team members to find appropriate solutions and improve customer service. Support LAZ/MNR field operations as required....

Demographic Data for Hicksville, NY

Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.

Local
National
41,779
1,963
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Hicksville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hicksville, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hicksville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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