Customer Service Jobs in Hamilton, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Body Shop Customer Service Representative

  • Utica, NY (23 miles from Hamilton, NY)
  • 11 hours ago
  • Utica, NY (23 miles from Hamilton, NY)
  • 11 hours ago

Dealership: L0765 Carbone Body Shop Carbone Collision of Utica Hours are Monday-Friday from 8am - 5 pm Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR,...

Lead Customer Service Representative, Full or Part Time

  • Manlius, NY (23 miles from Hamilton, NY)
  • 1 day ago
  • Manlius, NY (23 miles from Hamilton, NY)
  • 1 day ago

Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Utica, NY (23 miles from Hamilton, NY)
  • 5 days ago
  • Utica, NY (23 miles from Hamilton, NY)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Utica, NY (23 miles from Hamilton, NY)
  • 9 days ago
  • Utica, NY (23 miles from Hamilton, NY)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Norwich, NY (19 miles from Hamilton, NY)
  • 9 days ago
  • Norwich, NY (19 miles from Hamilton, NY)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Clinton, NY (18 miles from Hamilton, NY)
  • 12 days ago
  • Clinton, NY (18 miles from Hamilton, NY)
  • 12 days ago

This is a full-time on-site role for a Customer Service Representative at Gem Agency in Clinton, NY....

Customer Care Representative

  • Utica, NY (23 miles from Hamilton, NY)
  • 17 days ago
  • Utica, NY (23 miles from Hamilton, NY)
  • 17 days ago

Trouble shoot with customer over the phone on service call issues Assist Administration Team with side tasks/duties Education and Experience High School Diploma or GED Experience in Customer Service...

Customer Service Representative

  • Oneida, NY (16 miles from Hamilton, NY)
  • 20 days ago
  • Oneida, NY (16 miles from Hamilton, NY)
  • 20 days ago

Store 4707617: 4835 State Route 365, Oneida, New York 13421 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative II (Remote)

  • New Hartford, NY (21 miles from Hamilton, NY)
  • 28 days ago
  • New Hartford, NY (21 miles from Hamilton, NY)
  • 28 days ago

What you will do We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative II....

Remote Work

Customer Service Representative

  • Manlius, NY (23 miles from Hamilton, NY)
  • 90+ days ago
  • Manlius, NY (23 miles from Hamilton, NY)
  • 90+ days ago

Store 4707616: 8220 Cazenovia Rd, Manlius, New York 13104 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Oriskany, NY (24 miles from Hamilton, NY)
  • 45+ days ago
  • Oriskany, NY (24 miles from Hamilton, NY)
  • 45+ days ago

Position: Customer Service Representative Description: Customer Service Representative - Oriskany, NY Temp To Hire Full Time $16/hr....

Customer Service Representative

  • Utica, NY (23 miles from Hamilton, NY)
  • 90+ days ago
  • Utica, NY (23 miles from Hamilton, NY)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Hamilton, NY

Moving to Hamilton, NY? Find some basic demographic data about Hamilton, NY below.


Local
National
6,427
136
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hamilton, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hamilton, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hamilton, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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