Customer Service Jobs in Guilderland, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Watervliet, NY (9 miles from Guilderland, NY)
- 4 hours ago
- Watervliet, NY (9 miles from Guilderland, NY)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Flexible Customer Service Associate
- Albany, NY (5 miles from Guilderland, NY)
- 5 hours ago
- Albany, NY (5 miles from Guilderland, NY)
- 5 hours ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Relations Associate - Part Time
- Clifton Park, NY (11 miles from Guilderland, NY)
- 1 day ago
- Clifton Park, NY (11 miles from Guilderland, NY)
- 1 day ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative
- Scotia, NY (13 miles from Guilderland, NY)
- 1 day ago
- Scotia, NY (13 miles from Guilderland, NY)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
IT Customer Service Associate Manager
- Amsterdam, NY (21 miles from Guilderland, NY)
- 1 day ago
- Amsterdam, NY (21 miles from Guilderland, NY)
- 1 day ago
About Barilla At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we've blossomed into a...
Customer Service Associate - Czech & Slovakian speaker
- Amsterdam, NY (21 miles from Guilderland, NY)
- 2 days ago
- Amsterdam, NY (21 miles from Guilderland, NY)
- 2 days ago
Customer Service Associates, Amsterdam Multilingual Speaker; Czech & Slovakian speaker....
- Schenectady, NY (8 miles from Guilderland, NY)
- 3 days ago
- Schenectady, NY (8 miles from Guilderland, NY)
- 3 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
Retail Customer Experience Associate, Colonie Center - Full Time
- Albany, NY (5 miles from Guilderland, NY)
- 5 days ago
- Albany, NY (5 miles from Guilderland, NY)
- 5 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative (Insurance) - Albany or Schoharie
- Albany, NY (5 miles from Guilderland, NY)
- 5 days ago
- Albany, NY (5 miles from Guilderland, NY)
- 5 days ago
Provide in-house customer service to clients as assigned and requested....
Customer Service Representative
- Clifton Park, NY (11 miles from Guilderland, NY)
- 6 days ago
- Clifton Park, NY (11 miles from Guilderland, NY)
- 6 days ago
Job Summary: The Customer Service Representative is responsible for providing Customer Service to the direct sales channel including Distributors, Manufacturer’s Representatives, Architects and End-Users...
- Schaghticoke, NY (22 miles from Guilderland, NY)
- 6 days ago
- Schaghticoke, NY (22 miles from Guilderland, NY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Box Customer Care Representative (CDL)
- Albany, NY (5 miles from Guilderland, NY)
- 7 days ago
- Albany, NY (5 miles from Guilderland, NY)
- 7 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
- East Greenbush, NY (14 miles from Guilderland, NY)
- 7 days ago
- East Greenbush, NY (14 miles from Guilderland, NY)
- 7 days ago
Receives and resolves complex and/or sensitive customer service inquiries in an accurate and timely manner....
Customer Service Representative
- Albany, NY (5 miles from Guilderland, NY)
- 8 days ago
- Albany, NY (5 miles from Guilderland, NY)
- 8 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Cohoes, NY (10 miles from Guilderland, NY)
- 13 days ago
- Cohoes, NY (10 miles from Guilderland, NY)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Guilderland, NY
Moving to Guilderland, NY? Find some basic demographic data about Guilderland, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Guilderland, NY
Highest Education Level
Customer Services in Guilderland, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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