Customer Service Jobs in Greenwood Lake, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Customer Service Associate

  • Stony Point, NY (14 miles from Greenwood Lake, NY)
  • 15 hours ago
  • Stony Point, NY (14 miles from Greenwood Lake, NY)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Wyckoff, NJ (16 miles from Greenwood Lake, NY)
  • 1 day ago
  • Wyckoff, NJ (16 miles from Greenwood Lake, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Elmwood Park, NJ (23 miles from Greenwood Lake, NY)
  • 2 days ago
  • Elmwood Park, NJ (23 miles from Greenwood Lake, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • New Windsor, NY (20 miles from Greenwood Lake, NY)
  • 3 days ago
  • New Windsor, NY (20 miles from Greenwood Lake, NY)
  • 3 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Customer Service Associate

  • Ramsey, NJ (13 miles from Greenwood Lake, NY)
  • 3 days ago
  • Ramsey, NJ (13 miles from Greenwood Lake, NY)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Amazon Locker+ Customer Service Associate

  • Ridgewood, NJ (18 miles from Greenwood Lake, NY)
  • 3 days ago
  • Ridgewood, NJ (18 miles from Greenwood Lake, NY)
  • 3 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Remote --- Customer Service Representative

  • Clifton, NJ (24 miles from Greenwood Lake, NY)
  • 4 days ago
  • Clifton, NJ (24 miles from Greenwood Lake, NY)
  • 4 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Experience Associate

  • Franklin, NJ (16 miles from Greenwood Lake, NY)
  • 4 days ago
  • Franklin, NJ (16 miles from Greenwood Lake, NY)
  • 4 days ago

Location Address: 140 State Route 23 Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned...

Part Time Customer Service Representative $17 hourly

  • Paramus, NJ (21 miles from Greenwood Lake, NY)
  • 5 days ago
  • Paramus, NJ (21 miles from Greenwood Lake, NY)
  • 5 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Care Representative I

  • Clifton, NJ (24 miles from Greenwood Lake, NY)
  • 7 days ago
  • Clifton, NJ (24 miles from Greenwood Lake, NY)
  • 7 days ago

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....

Customer Service Representative

  • Wharton, NJ (23 miles from Greenwood Lake, NY)
  • 7 days ago
  • Wharton, NJ (23 miles from Greenwood Lake, NY)
  • 7 days ago

Be part of our team and bring your office support skills as a problem solver while ensuring the highest level of customer care. What You Will Be Responsible for While in This Position: The...

Customer Service Representative - Work From Home

  • New City, NY (16 miles from Greenwood Lake, NY)
  • 8 days ago
  • New City, NY (16 miles from Greenwood Lake, NY)
  • 8 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Monsey, NY (13 miles from Greenwood Lake, NY)
  • 8 days ago
  • Monsey, NY (13 miles from Greenwood Lake, NY)
  • 8 days ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Customer Service Representative

  • Peekskill, NY (20 miles from Greenwood Lake, NY)
  • 9 days ago
  • Peekskill, NY (20 miles from Greenwood Lake, NY)
  • 9 days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Parking industry experience is preferred but not required....

Customer Service Associate

  • Paramus, NJ (21 miles from Greenwood Lake, NY)
  • 10 days ago
  • Paramus, NJ (21 miles from Greenwood Lake, NY)
  • 10 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Demographic Data for Greenwood Lake, NY

Moving to Greenwood Lake, NY? Find some basic demographic data about Greenwood Lake, NY below.


Local
National
4,341
86
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Greenwood Lake, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greenwood Lake, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenwood Lake, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »