Customer Service Jobs in Great Neck, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Port Washington, NY (4 miles from Great Neck, NY)
- 6 hours ago
- Port Washington, NY (4 miles from Great Neck, NY)
- 6 hours ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Newark, NJ (24 miles from Great Neck, NY)
- 15 days ago
- Newark, NJ (24 miles from Great Neck, NY)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- East Elmhurst, NY (8 miles from Great Neck, NY)
- 60+ days ago
- East Elmhurst, NY (8 miles from Great Neck, NY)
- 60+ days ago
service....
Customer Service Representative
- Syosset, NY (11 miles from Great Neck, NY)
- 12 days ago
- Syosset, NY (11 miles from Great Neck, NY)
- 12 days ago
QUALIFICATIONS: Required to be bilingual in Spanish Customer Service Experience with de-escalation a big plus Data entry skills Comfortable working in a fast paced environment Microsoft office (Outlook...
Customer Service Associate - Temporary
- Middle Village, NY (9 miles from Great Neck, NY)
- 2 hours ago
- Middle Village, NY (9 miles from Great Neck, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lyndhurst, NJ (20 miles from Great Neck, NY)
- 2 hours ago
- Lyndhurst, NJ (20 miles from Great Neck, NY)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Retail; Long Island, NY
- Bethpage, NY (12 miles from Great Neck, NY)
- 3 hours ago
- Bethpage, NY (12 miles from Great Neck, NY)
- 3 hours ago
As a Customer Service Representative, you are a key level of support for our valued retail store customers....
Remote WorkCustomer Service Associate Team Leader (Front End Support Assistant Manager)
- Brentwood, NY (24 miles from Great Neck, NY)
- 3 hours ago
- Brentwood, NY (24 miles from Great Neck, NY)
- 3 hours ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Customer Service Representative
- Brooklyn, NY (15 miles from Great Neck, NY)
- 5 hours ago
- Brooklyn, NY (15 miles from Great Neck, NY)
- 5 hours ago
Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....
Customer Service Representative
- Teaneck, NJ (17 miles from Great Neck, NY)
- 5 hours ago
- Teaneck, NJ (17 miles from Great Neck, NY)
- 5 hours ago
Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....
Retail Customer Experience Associate, Town East - Full Time
- New York, NY (14 miles from Great Neck, NY)
- 15 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 15 hours ago
Id : REQ_570119, Title : Retail Customer Experience Associate, Town East - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...605, ExternalPostedStartDate...
- New York, NY (14 miles from Great Neck, NY)
- 15 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 15 hours ago
The Role The Shop Sales Agent assists in various functions throughout the shop (aka terminal); including customer service, cash management, baggage duties, presentation and cleanliness of the terminal...
Customer Service Representative
- New York, NY (14 miles from Great Neck, NY)
- 15 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 15 hours ago
CUSTOMER SERVICE REPRESENTATIVE IN NEW YORK, NY, USA!...
Pharmacy Customer Service Associate
- Floral Park, NY (3 miles from Great Neck, NY)
- 16 hours ago
- Floral Park, NY (3 miles from Great Neck, NY)
- 16 hours ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Retail Customer Experience Associate, Pentagon City - Full Time
- New York, NY (14 miles from Great Neck, NY)
- 16 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 16 hours ago
Id : REQ_569616, Title : Retail Customer Experience Associate, Pentagon City - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...619,...
Demographic Data for Great Neck, NY
Moving to Great Neck, NY? Find some basic demographic data about Great Neck, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Great Neck, NY
Highest Education Level
Customer Services in Great Neck, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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