Customer Service Jobs in Great Neck, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Port Washington, NY (4 miles from Great Neck, NY)
- 17 days ago
- Port Washington, NY (4 miles from Great Neck, NY)
- 17 days ago
Were looking for Customer Service Professionals for our Melville, New York office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
- Kearny, NJ (21 miles from Great Neck, NY)
- 4 hours ago
- Kearny, NJ (21 miles from Great Neck, NY)
- 4 hours ago
Liaise with distribution centers to research disruption to order fulfillment or return process. Liaise with retail stores to resolve customer concerns related to the store experience....
Flexible Customer Service Associate
- Long Island City, NY (11 miles from Great Neck, NY)
- 4 hours ago
- Long Island City, NY (11 miles from Great Neck, NY)
- 4 hours ago
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Customer Service Representative - EVERGREEN
- New York, NY (15 miles from Great Neck, NY)
- 5 hours ago
- New York, NY (15 miles from Great Neck, NY)
- 5 hours ago
Foster a positive and friendly environment by upholding TLCxs customer service standards and values....
Pharmacy Customer Service Associate
- Belleville, NJ (23 miles from Great Neck, NY)
- 5 hours ago
- Belleville, NJ (23 miles from Great Neck, NY)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Mineola, NY (4 miles from Great Neck, NY)
- 5 hours ago
- Mineola, NY (4 miles from Great Neck, NY)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- New York, NY (14 miles from Great Neck, NY)
- 6 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 6 hours ago
In this role, you will be the first point of contact for our clients, providing exceptional customer service and support in both English and another language....
Customer Service Representative II
- New York, NY (13 miles from Great Neck, NY)
- 6 hours ago
- New York, NY (13 miles from Great Neck, NY)
- 6 hours ago
Education High School Diploma Experience Approximately 2 years of experience in a customer service role Knowledge, Skills and Abilities Must possess outstanding customer service skills....
Customer Service Representative
- Jersey City, NJ (19 miles from Great Neck, NY)
- 14 hours ago
- Jersey City, NJ (19 miles from Great Neck, NY)
- 14 hours ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hour Employment type: full-time Job title: Customer Service Representative Opportunity for Remote Work with ZIKON PA INCWe...
Remote WorkCustomer Service Associate - Temporary
- Lodi, NJ (20 miles from Great Neck, NY)
- 14 hours ago
- Lodi, NJ (20 miles from Great Neck, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bayonne, NJ (21 miles from Great Neck, NY)
- 16 hours ago
- Bayonne, NJ (21 miles from Great Neck, NY)
- 16 hours ago
As a Customer Service Associate with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative - Kohler Ventures
- New York, NY (14 miles from Great Neck, NY)
- 16 hours ago
- New York, NY (14 miles from Great Neck, NY)
- 16 hours ago
Customer Service Representative - Kohler Ventures Work Mode: Remote Location: Remote, within 75 miles of New York City, NY Opportunity KohlerVentures is an independent company wholly-owned by Kohler...
Customer Service Representative
- Staten Island, NY (22 miles from Great Neck, NY)
- 17 hours ago
- Staten Island, NY (22 miles from Great Neck, NY)
- 17 hours ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hour Employment type: full-time Job title: Customer Service Representative Opportunity for Remote Work with DLBHICKS LLCWe...
Remote WorkPart Time Retail Customer Service Representative
- Brooklyn, NY (15 miles from Great Neck, NY)
- 20 hours ago
- Brooklyn, NY (15 miles from Great Neck, NY)
- 20 hours ago
The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Shipping and/or Printing experience preferred Exceptional...
Loss Prevention Customer Service Associate II
- New Hyde Park, NY (2 miles from Great Neck, NY)
- 1 day ago
- New Hyde Park, NY (2 miles from Great Neck, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Great Neck, NY
Moving to Great Neck, NY? Find some basic demographic data about Great Neck, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Great Neck, NY
Highest Education Level
Customer Services in Great Neck, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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