Customer Service Jobs in Goshen, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Montgomery, NY (11 miles from Goshen, NY)
- 14 hours ago
- Montgomery, NY (11 miles from Goshen, NY)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Highland Falls, NY (16 miles from Goshen, NY)
- 1 day ago
- Highland Falls, NY (16 miles from Goshen, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ramsey, NJ (24 miles from Goshen, NY)
- 4 days ago
- Ramsey, NJ (24 miles from Goshen, NY)
- 4 days ago
Our company is looking to hire a customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might...
Customer Service Representative - Entry Level
- Chester, NY (5 miles from Goshen, NY)
- 5 days ago
- Chester, NY (5 miles from Goshen, NY)
- 5 days ago
Customer Service Representative We welcome candidates from diverse backgroundsno prior experience needed, as comprehensive training will be provided....
- New City, NY (24 miles from Goshen, NY)
- 7 days ago
- New City, NY (24 miles from Goshen, NY)
- 7 days ago
Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative
- Buchanan, NY (22 miles from Goshen, NY)
- 7 days ago
- Buchanan, NY (22 miles from Goshen, NY)
- 7 days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Associate - Temporary
- Vails Gate, NY (16 miles from Goshen, NY)
- 7 days ago
- Vails Gate, NY (16 miles from Goshen, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Middletown, NY (8 miles from Goshen, NY)
- 12 days ago
- Middletown, NY (8 miles from Goshen, NY)
- 12 days ago
Field Support Customer Service Representative Job Description As a Field Support Center Representative, you will play a central role in assisting field technicians who are installing and supporting...
- Augusta, NJ (23 miles from Goshen, NY)
- 13 days ago
- Augusta, NJ (23 miles from Goshen, NY)
- 13 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....
Retail Customer Service Associate Part Time
- Monroe, NY (9 miles from Goshen, NY)
- 20 days ago
- Monroe, NY (9 miles from Goshen, NY)
- 20 days ago
service to members....
Cashier and Customer Service Associate
- Newburgh, NY (19 miles from Goshen, NY)
- 21 days ago
- Newburgh, NY (19 miles from Goshen, NY)
- 21 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative
- Middletown, NY (8 miles from Goshen, NY)
- 30+ days ago
- Middletown, NY (8 miles from Goshen, NY)
- 30+ days ago
Poly Craft Industries Corp. is seeking Customer Service Representative positions in Middletown, NY (Orange County).The Customer Service Representative positions are responsible to be proactive, detailed...
Retail Customer Service Associate Part Time
- Newburgh, NY (19 miles from Goshen, NY)
- 30+ days ago
- Newburgh, NY (19 miles from Goshen, NY)
- 30+ days ago
service to members....
- Chester, NY (5 miles from Goshen, NY)
- 30+ days ago
- Chester, NY (5 miles from Goshen, NY)
- 30+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Goshen, NY
Moving to Goshen, NY? Find some basic demographic data about Goshen, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Goshen, NY
Highest Education Level
Customer Services in Goshen, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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