Customer Service Jobs in Goshen, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chester, NY (5 miles from Goshen, NY)
- 1 hour ago
- Chester, NY (5 miles from Goshen, NY)
- 1 hour ago
role in customer service with opportunities for growth and flexibility?...
Customer Care Representative I
- Middletown, NY (8 miles from Goshen, NY)
- 1 day ago
- Middletown, NY (8 miles from Goshen, NY)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative - Site
- Mahwah, NJ (22 miles from Goshen, NY)
- 1 day ago
- Mahwah, NJ (22 miles from Goshen, NY)
- 1 day ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
Customer Service Associate - Temporary
- Sussex, NJ (15 miles from Goshen, NY)
- 1 day ago
- Sussex, NJ (15 miles from Goshen, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Retail Customer Service Associate
- Ramsey, NJ (24 miles from Goshen, NY)
- 2 days ago
- Ramsey, NJ (24 miles from Goshen, NY)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Pine Bush, NY (17 miles from Goshen, NY)
- 5 days ago
- Pine Bush, NY (17 miles from Goshen, NY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Monroe, NY (9 miles from Goshen, NY)
- 7 days ago
- Monroe, NY (9 miles from Goshen, NY)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
B2b Customer Service Representative
- Franklin, NJ (22 miles from Goshen, NY)
- 7 days ago
- Franklin, NJ (22 miles from Goshen, NY)
- 7 days ago
REQUIRED EXPERIENCE/SKILLS FOR THE B2B CUSTOMER SERVICE REPRESENTATIVE: Familiarity with CRM software and other customer service tools....
Retail Customer Service Associate
- Middletown, NY (8 miles from Goshen, NY)
- 12 days ago
- Middletown, NY (8 miles from Goshen, NY)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
Customer Service Representative - Entry Level
- Chester, NY (5 miles from Goshen, NY)
- 20 days ago
- Chester, NY (5 miles from Goshen, NY)
- 20 days ago
role in customer service with opportunities for growth and flexibility?...
- New City, NY (24 miles from Goshen, NY)
- 21 days ago
- New City, NY (24 miles from Goshen, NY)
- 21 days ago
Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative
- Buchanan, NY (22 miles from Goshen, NY)
- 21 days ago
- Buchanan, NY (22 miles from Goshen, NY)
- 21 days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....
Retail Customer Service Associate Part Time
- Monroe, NY (9 miles from Goshen, NY)
- 30+ days ago
- Monroe, NY (9 miles from Goshen, NY)
- 30+ days ago
service to members....
Cashier and Customer Service Associate
- Newburgh, NY (19 miles from Goshen, NY)
- 30+ days ago
- Newburgh, NY (19 miles from Goshen, NY)
- 30+ days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Demographic Data for Goshen, NY
Moving to Goshen, NY? Find some basic demographic data about Goshen, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Goshen, NY
Highest Education Level
Customer Services in Goshen, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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