Customer Service Jobs in Glens Falls, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Granville, NY (16 miles from Glens Falls, NY)
- 17 hours ago
- Granville, NY (16 miles from Glens Falls, NY)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lake George, NY (8 miles from Glens Falls, NY)
- 4 days ago
- Lake George, NY (8 miles from Glens Falls, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative a Spanish-English
- Malta, NY (23 miles from Glens Falls, NY)
- 7 days ago
- Malta, NY (23 miles from Glens Falls, NY)
- 7 days ago
Bilingual Customer Service Representative - Spanish-English Job Employer Name:SpiderID: 14032007 Location: Malta, New YorkDate Posted: 7/18/2025 Wage:Category: Customer Service/Technical Support Job...
Bilingual Customer Service Representative Spanish-English
- Malta, NY (23 miles from Glens Falls, NY)
- 8 days ago
- Malta, NY (23 miles from Glens Falls, NY)
- 8 days ago
Bilingual Customer Service Representative - Spanish-English 3.4 3.4 out of 5 stars 101 State Farm Place, Malta, NY 12020 Bilingual Customer Service Representative - Spanish-English Your potential has...
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Customer Service Representative
- Malta, NY (23 miles from Glens Falls, NY)
- 8 days ago
- Malta, NY (23 miles from Glens Falls, NY)
- 8 days ago
As a Customer Service Representative working onsite in Malta, NY, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
- Saratoga Springs, NY (18 miles from Glens Falls, NY)
- 12 days ago
- Saratoga Springs, NY (18 miles from Glens Falls, NY)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Work From Home
- Ballston Spa, NY (23 miles from Glens Falls, NY)
- 24 days ago
- Ballston Spa, NY (23 miles from Glens Falls, NY)
- 24 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkDUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Kinney Homecare Customer Service Representative
- Hudson Falls, NY (5 miles from Glens Falls, NY)
- 60+ days ago
- Hudson Falls, NY (5 miles from Glens Falls, NY)
- 60+ days ago
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: Gather...
Demographic Data for Glens Falls, NY
Moving to Glens Falls, NY? Find some basic demographic data about Glens Falls, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Glens Falls, NY
Highest Education Level
Customer Services in Glens Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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