Customer Service Jobs in Glenmont, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Retail Customer Service Cashier

  • Canaan, NY (22 miles from Glenmont, NY)
  • 11 days ago
  • Canaan, NY (22 miles from Glenmont, NY)
  • 11 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Part Time Customer Service Representative (remote)

  • Albany, NY (10 miles from Glenmont, NY)
  • 1 day ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 1 day ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative, Inbound Billing Rep 1 (Onsite - $20/hour)

  • Schenectady, NY (17 miles from Glenmont, NY)
  • 1 day ago
  • Schenectady, NY (17 miles from Glenmont, NY)
  • 1 day ago

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....

Customer Service Associate - Temporary

  • Albany, NY (10 miles from Glenmont, NY)
  • 2 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist

  • Albany, NY (10 miles from Glenmont, NY)
  • 3 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 3 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative - ALB Airport - Full Time

  • Newtonville, NY (11 miles from Glenmont, NY)
  • 5 days ago
  • Newtonville, NY (11 miles from Glenmont, NY)
  • 5 days ago

National and Alamo has an exciting opportunity for a Customer Service Representative....

Customer Service Representative

  • Albany, NY (10 miles from Glenmont, NY)
  • 6 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 6 days ago

Actively seeking an experienced and friendly customer service representative looking to join a great company in the Capital Region....

Retail Customer Service Cashier

  • Albany, NY (10 miles from Glenmont, NY)
  • 6 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 6 days ago

Job Listing ID: 4257740 Job Title: Retail Customer Service Cashier Application Deadline: Open Until FilledJob Location: Albany Date Posted: 04/23/2025Hours Worked Per Week: Not Provided Shift: Not Provided...

Customer Service Representative

  • Albany, NY (10 miles from Glenmont, NY)
  • 7 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 7 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Albany, New York, United States Of America Views:8 Our Customer Service Representatives ensure that customers' transactional...

Bilingual Spanish Customer Service Representative - Remote

  • Albany, NY (10 miles from Glenmont, NY)
  • 7 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Relations Specialist

  • Castleton on Hudson, NY (5 miles from Glenmont, NY)
  • 8 days ago
  • Castleton on Hudson, NY (5 miles from Glenmont, NY)
  • 8 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Success Representative

  • Albany, NY (10 miles from Glenmont, NY)
  • 8 days ago
  • Albany, NY (10 miles from Glenmont, NY)
  • 8 days ago

Additional Skills Data Entry, MS Word, Customer Service...

Customer Service Representative

  • Menands, NY (6 miles from Glenmont, NY)
  • 8 days ago
  • Menands, NY (6 miles from Glenmont, NY)
  • 8 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Pharmacy Customer Service Associate

  • Colonie, NY (8 miles from Glenmont, NY)
  • 10 days ago
  • Colonie, NY (8 miles from Glenmont, NY)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Glenmont, NY

Moving to Glenmont, NY? Find some basic demographic data about Glenmont, NY below.

Local
National
6,739
202
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Glenmont, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glenmont, NY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glenmont, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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