Customer Service Jobs in Galway, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer service representative
- Altamont, NY (24 miles from Galway, NY)
- 8 hours ago
- Altamont, NY (24 miles from Galway, NY)
- 8 hours ago
Job Description: Customer service representative (US) About JFM: JFM is an up-and-coming gift card company focused on these major goals: Preventing gift card scams....
LP Customer Service Associate II
- Latham, NY (24 miles from Galway, NY)
- 1 day ago
- Latham, NY (24 miles from Galway, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Halfmoon, NY (18 miles from Galway, NY)
- 3 days ago
- Halfmoon, NY (18 miles from Galway, NY)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Albany, NY (23 miles from Galway, NY)
- 3 days ago
- Albany, NY (23 miles from Galway, NY)
- 3 days ago
service....
Customer Service Representative
- Albany, NY (23 miles from Galway, NY)
- 3 days ago
- Albany, NY (23 miles from Galway, NY)
- 3 days ago
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
Veterinary Client Service Representative, Part Time
- Latham, NY (24 miles from Galway, NY)
- 4 days ago
- Latham, NY (24 miles from Galway, NY)
- 4 days ago
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
- Schaghticoke, NY (23 miles from Galway, NY)
- 4 days ago
- Schaghticoke, NY (23 miles from Galway, NY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- ON SITE
- Albany, NY (23 miles from Galway, NY)
- 4 days ago
- Albany, NY (23 miles from Galway, NY)
- 4 days ago
Qualifications -Customer service background (retail, food service, restaurant, front desk experience is encouraged to apply) -Competitive and motivated mindset and a passion or maintaining business...
Customer Service Representative
- Albany, NY (23 miles from Galway, NY)
- 4 days ago
- Albany, NY (23 miles from Galway, NY)
- 4 days ago
Customer Service Representative **Sr....
Remote WorkAirport Customer Service Agent (United) - PT
- Albany, NY (23 miles from Galway, NY)
- 5 days ago
- Albany, NY (23 miles from Galway, NY)
- 5 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Albany, NY (23 miles from Galway, NY)
- 5 days ago
- Albany, NY (23 miles from Galway, NY)
- 5 days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
Retail Customer Service Associate
- Latham, NY (24 miles from Galway, NY)
- 8 days ago
- Latham, NY (24 miles from Galway, NY)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...
Customer Service Representative - Work From Home
- Schenectady, NY (16 miles from Galway, NY)
- 9 days ago
- Schenectady, NY (16 miles from Galway, NY)
- 9 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Albany, NY (23 miles from Galway, NY)
- 11 days ago
- Albany, NY (23 miles from Galway, NY)
- 11 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Gloversville, NY (16 miles from Galway, NY)
- 11 days ago
- Gloversville, NY (16 miles from Galway, NY)
- 11 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Demographic Data for Galway, NY
Moving to Galway, NY? Find some basic demographic data about Galway, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Galway, NY
Highest Education Level
Customer Services in Galway, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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