Customer Service Jobs in Galway, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs
Liberty Mutual Insurance

Licensed P&C Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Agent - ALB

  • Albany, NY (23 miles from Galway, NY)
  • 13 hours ago
  • Albany, NY (23 miles from Galway, NY)
  • 13 hours ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Accounts Advisor

  • Schenectady, NY (16 miles from Galway, NY)
  • 1 day ago
  • Schenectady, NY (16 miles from Galway, NY)
  • 1 day ago

service....

F&I Customer Support Associate or Consultant

  • Albany, NY (23 miles from Galway, NY)
  • 1 day ago
  • Albany, NY (23 miles from Galway, NY)
  • 1 day ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Retail Customer Service Associate

  • Latham, NY (24 miles from Galway, NY)
  • 2 days ago
  • Latham, NY (24 miles from Galway, NY)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...

Customer Service Representative

  • Mechanicville, NY (18 miles from Galway, NY)
  • 2 days ago
  • Mechanicville, NY (18 miles from Galway, NY)
  • 2 days ago

We love to add enthusiastic, hardworking Customer Service Representative to join our team!...

Customer Service Representative (CST and EST Time Zones)

  • Albany, NY (23 miles from Galway, NY)
  • 2 days ago
  • Albany, NY (23 miles from Galway, NY)
  • 2 days ago

Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....

Customer Service Associate - Temporary

  • Rotterdam, NY (17 miles from Galway, NY)
  • 2 days ago
  • Rotterdam, NY (17 miles from Galway, NY)
  • 2 days ago

Job Order Number: DF9867816 Job Title: Customer Service Associate - Temporary Company: Walgreens Location: ROTTERDAM, NY Salary: Education: Information Not Provided Experience: Information Not Provided...

Customer Service Representative

  • Albany, NY (23 miles from Galway, NY)
  • 4 days ago
  • Albany, NY (23 miles from Galway, NY)
  • 4 days ago

Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....

Customer Service Agent

  • Schenectady, NY (16 miles from Galway, NY)
  • 4 days ago
  • Schenectady, NY (16 miles from Galway, NY)
  • 4 days ago

Proctors Collaborative seeks a Customer Service Agent (CSA) to join its Box Office team....

Pharmacy Customer Service Associate

  • Amsterdam, NY (9 miles from Galway, NY)
  • 6 days ago
  • Amsterdam, NY (9 miles from Galway, NY)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Saratoga Springs, NY (14 miles from Galway, NY)
  • 7 days ago
  • Saratoga Springs, NY (14 miles from Galway, NY)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Entry level - Remote)

  • Albany, NY (23 miles from Galway, NY)
  • 8 days ago
  • Albany, NY (23 miles from Galway, NY)
  • 8 days ago

Customer Service Representative needed for a contract opportunity with Yoh's Entertainment client located in New York City....

Remote Work

Customer Service Representative

  • Schenectady, NY (16 miles from Galway, NY)
  • 11 days ago
  • Schenectady, NY (16 miles from Galway, NY)
  • 11 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

PT Customer Service Associate

  • Gloversville, NY (16 miles from Galway, NY)
  • 12 days ago
  • Gloversville, NY (16 miles from Galway, NY)
  • 12 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Demographic Data for Galway, NY

Moving to Galway, NY? Find some basic demographic data about Galway, NY below.


Local
National
2,901
53
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Galway, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Galway, NY offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Galway, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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