Customer Service Jobs in Freeport, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 121 Jobs

Sales Account Manager

  • New York, NY (22 miles from Freeport, NY)
  • 7 days ago
  • New York, NY (22 miles from Freeport, NY)
  • 7 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Representative

  • New York, NY (22 miles from Freeport, NY)
  • 18 hours ago
  • New York, NY (22 miles from Freeport, NY)
  • 18 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Associate

  • Hempstead, NY (4 miles from Freeport, NY)
  • 16 hours ago
  • Hempstead, NY (4 miles from Freeport, NY)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Weekend Retail Customer Service

  • New York, NY (22 miles from Freeport, NY)
  • 1 day ago
  • New York, NY (22 miles from Freeport, NY)
  • 1 day ago

Most tasks are related to customer service - menu knowledge, taking orders, upselling, handling cash and cc transactions, bagging up/delivering food & beverages when ready....

Customer Service Representative

  • Ronkonkoma, NY (23 miles from Freeport, NY)
  • 1 day ago
  • Ronkonkoma, NY (23 miles from Freeport, NY)
  • 1 day ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

Customer Service Representative

  • Port Washington, NY (14 miles from Freeport, NY)
  • 2 days ago
  • Port Washington, NY (14 miles from Freeport, NY)
  • 2 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail-Customer Service/Balloons

  • New York, NY (22 miles from Freeport, NY)
  • 2 days ago
  • New York, NY (22 miles from Freeport, NY)
  • 2 days ago

: Full Time, Regular Shift: Description: Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what they're looking for....

Retail Customer Experience Associate, Southshore - Full Time

  • Bay Shore, NY (19 miles from Freeport, NY)
  • 2 days ago
  • Bay Shore, NY (19 miles from Freeport, NY)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, Roosevelt Field - Full Time

  • Garden City, NY (5 miles from Freeport, NY)
  • 2 days ago
  • Garden City, NY (5 miles from Freeport, NY)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, Green Acres - Full Time

  • Valley Stream, NY (6 miles from Freeport, NY)
  • 2 days ago
  • Valley Stream, NY (6 miles from Freeport, NY)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, Manhasset - Full Time

  • Manhasset, NY (11 miles from Freeport, NY)
  • 2 days ago
  • Manhasset, NY (11 miles from Freeport, NY)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Lynbrook, NY (4 miles from Freeport, NY)
  • 2 days ago
  • Lynbrook, NY (4 miles from Freeport, NY)
  • 2 days ago

Due to our continued growth, we are seeking self-motivated individuals to add to our top-notch Customer Service team....

Customer Service Representative - Medical Field

  • New York, NY (22 miles from Freeport, NY)
  • 2 days ago
  • New York, NY (22 miles from Freeport, NY)
  • 2 days ago

Kelly is hiring a Remote Customer Service Representative to support a leading global medical technology manufacturer....

Remote Work

Customer Service Associate - Temporary

  • College Point, NY (16 miles from Freeport, NY)
  • 2 days ago
  • College Point, NY (16 miles from Freeport, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- ON SITE

  • New York, NY (22 miles from Freeport, NY)
  • 3 days ago
  • New York, NY (22 miles from Freeport, NY)
  • 3 days ago

TEKsystems is looking to hire a Customer Service Representative to assist a client of ours in the Clifton Park, NY area. These positions would take place ON SITE....

Demographic Data for Freeport, NY

Moving to Freeport, NY? Find some basic demographic data about Freeport, NY below.


Local
National
45,121
1,295
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Freeport, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Freeport, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freeport, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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