Customer Service Jobs in Franklin Square, NY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Port Washington, NY (9 miles from Franklin Square, NY)
- 13 days ago
- Port Washington, NY (9 miles from Franklin Square, NY)
- 13 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
- Freeport, NY (5 miles from Franklin Square, NY)
- 2 days ago
- Freeport, NY (5 miles from Franklin Square, NY)
- 2 days ago
Our client is seeking a customer service associate who is accustomed to working in a fast paced environment....
Pharmacy Customer Service Associate
- Yonkers, NY (20 miles from Franklin Square, NY)
- 7 hours ago
- Yonkers, NY (20 miles from Franklin Square, NY)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT
- East Elmhurst, NY (11 miles from Franklin Square, NY)
- 9 hours ago
- East Elmhurst, NY (11 miles from Franklin Square, NY)
- 9 hours ago
service....
Customer Service Representative - FT
- White Plains, NY (23 miles from Franklin Square, NY)
- 9 hours ago
- White Plains, NY (23 miles from Franklin Square, NY)
- 9 hours ago
service....
Customer Service Representative
- Valley Stream, NY (2 miles from Franklin Square, NY)
- 9 hours ago
- Valley Stream, NY (2 miles from Franklin Square, NY)
- 9 hours ago
We are working with a client who is looking for a customer service representative that also has some dispatch experience....
Part-Time Customer Assistance Representative- Manhattan
- New York, NY (17 miles from Franklin Square, NY)
- 9 hours ago
- New York, NY (17 miles from Franklin Square, NY)
- 9 hours ago
Must have two years college experience OR at least two years of customer service experience. The ability to operate a motor vehicle is an essential function of this position....
Retail Customer Service Associate II
- Brooklyn, NY (16 miles from Franklin Square, NY)
- 11 hours ago
- Brooklyn, NY (16 miles from Franklin Square, NY)
- 11 hours ago
QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...
Customer Care Representative I - Remote within 50 miles of Winter Haven, FL
- New York, NY (17 miles from Franklin Square, NY)
- 16 hours ago
- New York, NY (17 miles from Franklin Square, NY)
- 16 hours ago
MUST RESIDE WITHIN 50 MILES OF WINTER HAVEN, FL SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless...
Remote WorkFRONTIER Customer Service Representative
- Greenwich, CT (23 miles from Franklin Square, NY)
- 17 hours ago
- Greenwich, CT (23 miles from Franklin Square, NY)
- 17 hours ago
FRONTIER Customer Service Representative LMT Management Greenwich, CT, US 4 hours ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...
- Union City, NJ (19 miles from Franklin Square, NY)
- 19 hours ago
- Union City, NJ (19 miles from Franklin Square, NY)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Brooklyn, NY (16 miles from Franklin Square, NY)
- 21 hours ago
- Brooklyn, NY (16 miles from Franklin Square, NY)
- 21 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative/ Bilingual (English/Spanish)
- New York, NY (17 miles from Franklin Square, NY)
- 21 hours ago
- New York, NY (17 miles from Franklin Square, NY)
- 21 hours ago
About The Role The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry...
Customer Service Representative II
- New York, NY (17 miles from Franklin Square, NY)
- 22 hours ago
- New York, NY (17 miles from Franklin Square, NY)
- 22 hours ago
**Education** + High School Diploma **Experience** Approximately 2 years of experience in a customer service role **Knowledge, Skills and Abilities** + Must possess outstanding customer service skills...
- New York, NY (17 miles from Franklin Square, NY)
- 1 day ago
- New York, NY (17 miles from Franklin Square, NY)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Franklin Square, NY
Moving to Franklin Square, NY? Find some basic demographic data about Franklin Square, NY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin Square, NY
Highest Education Level
Customer Services in Franklin Square, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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