Customer Service Jobs in Farmingdale, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs

Customer Service Representative

  • Port Washington, NY (15 miles from Farmingdale, NY)
  • 14 days ago
  • Port Washington, NY (15 miles from Farmingdale, NY)
  • 14 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Associate

  • Freeport, NY (9 miles from Farmingdale, NY)
  • 3 days ago
  • Freeport, NY (9 miles from Farmingdale, NY)
  • 3 days ago

Our client is seeking a customer service associate who is accustomed to working in a fast paced environment....

Customer Service Representative 1 & 3

  • Holbrook, NY (19 miles from Farmingdale, NY)
  • 1 day ago
  • Holbrook, NY (19 miles from Farmingdale, NY)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: Address: 2108 N Navajo Blvd City: Holbrook Posting Details: Salary: $16.0424 - $18.0807 Grade: 13-16 Job Summary: Customer Service Representative...

Customer Service Representative I

  • Hauppauge, NY (14 miles from Farmingdale, NY)
  • 1 day ago
  • Hauppauge, NY (14 miles from Farmingdale, NY)
  • 1 day ago

QUALIFICATIONS Qualifications 1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving....

Customer Service Representative - PT

  • East Elmhurst, NY (22 miles from Farmingdale, NY)
  • 1 day ago
  • East Elmhurst, NY (22 miles from Farmingdale, NY)
  • 1 day ago

service....

Customer Service Representative

  • Valley Stream, NY (14 miles from Farmingdale, NY)
  • 1 day ago
  • Valley Stream, NY (14 miles from Farmingdale, NY)
  • 1 day ago

We are working with a client who is looking for a customer service representative that also has some dispatch experience....

FRONTIER Customer Service Representative

  • Greenwich, CT (23 miles from Farmingdale, NY)
  • 1 day ago
  • Greenwich, CT (23 miles from Farmingdale, NY)
  • 1 day ago

FRONTIER Customer Service Representative LMT Management Greenwich, CT, US 4 hours ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...

Pharmacy Customer Service Associate

  • Port Chester, NY (23 miles from Farmingdale, NY)
  • 2 days ago
  • Port Chester, NY (23 miles from Farmingdale, NY)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lake Success, NY (14 miles from Farmingdale, NY)
  • 3 days ago
  • Lake Success, NY (14 miles from Farmingdale, NY)
  • 3 days ago

Skills and Requirements 1+ year of customer service representative experience High school diploma or GED Proficient with Windows PC applications Healthcare customer service experience null We are a...

Customer Care Representative

  • Lynbrook, NY (13 miles from Farmingdale, NY)
  • 3 days ago
  • Lynbrook, NY (13 miles from Farmingdale, NY)
  • 3 days ago

What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....

Customer Care Representative

  • Carle Place, NY (9 miles from Farmingdale, NY)
  • 3 days ago
  • Carle Place, NY (9 miles from Farmingdale, NY)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Associate

  • Medford, NY (24 miles from Farmingdale, NY)
  • 4 days ago
  • Medford, NY (24 miles from Farmingdale, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Mount Vernon, NY (24 miles from Farmingdale, NY)
  • 4 days ago
  • Mount Vernon, NY (24 miles from Farmingdale, NY)
  • 4 days ago

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment...

Customer Service Associate

  • Whitestone, NY (20 miles from Farmingdale, NY)
  • 4 days ago
  • Whitestone, NY (20 miles from Farmingdale, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • North Baldwin, NY (10 miles from Farmingdale, NY)
  • 4 days ago
  • North Baldwin, NY (10 miles from Farmingdale, NY)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Farmingdale, NY

Moving to Farmingdale, NY? Find some basic demographic data about Farmingdale, NY below.


Local
National
32,989
2,002
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Farmingdale, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Farmingdale, NY offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farmingdale, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »