Customer Service Jobs in Endicott, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Service Cashier

  • Binghamton, NY (10 miles from Endicott, NY)
  • 2 days ago
  • Binghamton, NY (10 miles from Endicott, NY)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Binghamton, NY (10 miles from Endicott, NY)
  • 2 days ago
  • Binghamton, NY (10 miles from Endicott, NY)
  • 2 days ago

You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week....

Customer Assistance Representative Sr.

  • Vestal, NY (6 miles from Endicott, NY)
  • 7 days ago
  • Vestal, NY (6 miles from Endicott, NY)
  • 7 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Representative

  • Vestal, NY (6 miles from Endicott, NY)
  • 7 days ago
  • Vestal, NY (6 miles from Endicott, NY)
  • 7 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Experience Associate

  • Endicott, NY
  • 13 days ago
  • Endicott, NY
  • 13 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Pharmacy Customer Service Associate

  • Endicott, NY
  • 14 days ago
  • Endicott, NY
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Vestal, NY (6 miles from Endicott, NY)
  • 15 days ago
  • Vestal, NY (6 miles from Endicott, NY)
  • 15 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Care Representative

  • Conklin, NY (15 miles from Endicott, NY)
  • 19 days ago
  • Conklin, NY (15 miles from Endicott, NY)
  • 19 days ago

Shift: 5AM - 1:30PM Fri & Sat days off - Must be okay working Sundays Pay: $16 - 19/hr DOE Perform customer service duties such as processing customer orders, tracking product availability, and handling...

Customer Service Representative $17 hourly

  • Johnson City, NY (4 miles from Endicott, NY)
  • 22 days ago
  • Johnson City, NY (4 miles from Endicott, NY)
  • 22 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Accounts Advisor

  • Binghamton, NY (10 miles from Endicott, NY)
  • 23 days ago
  • Binghamton, NY (10 miles from Endicott, NY)
  • 23 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Loss Prevention Customer Service Associate II

  • Vestal, NY (6 miles from Endicott, NY)
  • 30+ days ago
  • Vestal, NY (6 miles from Endicott, NY)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Vestal, NY (6 miles from Endicott, NY)
  • 30+ days ago
  • Vestal, NY (6 miles from Endicott, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2441 Vestal Pkwy E, Vestal, NY 13850...

Motili Customer Service Representative

  • Binghamton, NY (10 miles from Endicott, NY)
  • 30+ days ago
  • Binghamton, NY (10 miles from Endicott, NY)
  • 30+ days ago

The Customer Service Representative (CSR) work directly with our national account customer and contractors....

Retail Customer Service Cashier

  • Binghamton, NY (14 miles from Endicott, NY)
  • 45+ days ago
  • Binghamton, NY (14 miles from Endicott, NY)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Assistance Representative Sr.

  • Binghamton, NY (10 miles from Endicott, NY)
  • 60+ days ago
  • Binghamton, NY (10 miles from Endicott, NY)
  • 60+ days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Demographic Data for Endicott, NY

Moving to Endicott, NY? Find some basic demographic data about Endicott, NY below.


Local
National
44,153
712
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Endicott, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Endicott, NY offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Endicott, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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