Customer Service Jobs in Edmeston, NY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs
Liberty Mutual Insurance

Remote Gold Customer Service Representative Bilingual Spanish English

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...

Remote Work
Liberty Mutual Insurance

Associate Gold Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...

Remote Work

Customer Service Representative

  • Mohawk, NY (23 miles from Edmeston, NY)
  • 7 hours ago
  • Mohawk, NY (23 miles from Edmeston, NY)
  • 7 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Sangerfield, NY (15 miles from Edmeston, NY)
  • 16 hours ago
  • Sangerfield, NY (15 miles from Edmeston, NY)
  • 16 hours ago

Store 4707609: 1053 State Route 12, Sangerfield, New York 13455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Norwich, NY (19 miles from Edmeston, NY)
  • 1 day ago
  • Norwich, NY (19 miles from Edmeston, NY)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Utica, NY (24 miles from Edmeston, NY)
  • 3 days ago
  • Utica, NY (24 miles from Edmeston, NY)
  • 3 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Retail Support Specialist

  • Norwich, NY (19 miles from Edmeston, NY)
  • 7 days ago
  • Norwich, NY (19 miles from Edmeston, NY)
  • 7 days ago

Education and Experience: Three years' experience in customer service, retail banking and/or financial operations support....

Retail Customer Service Associate Part Time

  • Oneonta, NY (19 miles from Edmeston, NY)
  • 7 days ago
  • Oneonta, NY (19 miles from Edmeston, NY)
  • 7 days ago

service to members....

Bookstore Customer Service Associate

  • Hamilton, NY (16 miles from Edmeston, NY)
  • 7 days ago
  • Hamilton, NY (16 miles from Edmeston, NY)
  • 7 days ago

Seeking to hire bookstore customer service associates to work in various depts providing customer service on the sales floor or by phone, stocking merchandise, processing transactions through register...

Customer Relations Specialist

  • Oneonta, NY (19 miles from Edmeston, NY)
  • 20 days ago
  • Oneonta, NY (19 miles from Edmeston, NY)
  • 20 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Relations Specialist

  • Utica, NY (24 miles from Edmeston, NY)
  • 30+ days ago
  • Utica, NY (24 miles from Edmeston, NY)
  • 30+ days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Demographic Data for Edmeston, NY

Moving to Edmeston, NY? Find some basic demographic data about Edmeston, NY below.


Local
National
1,525
32
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Edmeston, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edmeston, NY offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edmeston, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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